10 best hospital information system providers in the Philippines

Benefits of using hospital information system in the Philippines

Paper-based processes, sluggish workflow, dissatisfied patients, tiring staff, and low technology maturity are among the many reasons why Philippines health providers are falling behind.

One common strategy to overcome this is to implement hospital information systems. First, let’s learn what it offers to the Philippines healthcare system: 

Centralized patient data

Replace fragmented paper records with a unified electronic database of patient histories, test results, and treatments. This ensures faster retrieval, reduces errors, and supports continuity of care across facilities.

Operational efficiency & automation

Automate core workflows such as scheduling, admissions, billing, staff assignments, and inter-department data sharing. This reduces waiting times, minimizes manual errors, and helps hospitals serve more patients with limited resources.

Improved clinical accuracy & patient outcomes

With real-time access to medical records, lab integrations, and decision-support tools, doctors can make data-driven diagnoses and personalized treatments, leading to faster recovery and higher patient satisfaction.

Financial stability & eClaims integration

An HIS connects with the PhilHealth eClaims system, reducing claim rejections and accelerating reimbursements. Combined with automated billing and financial reporting, this strengthens hospital cash flow and transparency.

Resource & inventory management

Track and manage medicines, equipment, and supplies to avoid shortages or wastage. HIS also supports insurance, finance, and workforce management for more sustainable operations.

Error reduction & safety

Digitization lowers the risks of duplicate records, misplaced charts, or medication mistakes—boosting both patient safety and compliance reliability.

Regulatory compliance & data security

Hospitals must meet DOH standards and the Data Privacy Act of 2012. HIS provides secure data storage, audit trails, and standardized reporting to ensure compliance and protect patient confidentiality.

Cost-effectiveness & workforce satisfaction

By cutting paperwork and repetitive tasks, HIS adoption reduces long-term operational costs. Staff can focus more on patient care, leading to higher morale and lower burnout rates.

Challenge of using hospital information system in the Philippines

First, an HIS must be localized to address the specific needs of Filipino patients and comply with regulations such as the Data Privacy Act of 2012 and Department of Health (DOH) standards. Off-the-shelf solutions often lack this local adaptation.

Second, many healthcare facilities, especially in rural or smaller cities that struggle with limited IT infrastructure, constrained budgets, and a shortage of skilled IT staff. These barriers make full digital adoption difficult and leave hospitals hesitant to invest in large-scale transformation.

As a result, skepticism around healthcare digitalization remains high. However, one practical approach is to outsource HIS development and customization to specialized vendors. This model allows hospitals to adopt tailored systems that meet compliance and usability requirements without bearing the heavy cost of building in-house IT teams and infrastructure.

Must-have features of a HIS used in the Philippines

Before jumping into choosing HIS vendor, you need to figure out your requirements and what your HIS should look like to serve the Philippines.  

1. Common features

HIS contains lots of sub-modules that you can add or remove, based on your needs, including:  

Storing electric medical/health records (EMR/ EHR) instead of paper form and spreadsheets. 

• Inventory and distribution management: To track the usage and know when to refill medicine and medical equipment. 
• Billing and insurance management: To automate the calculation and reduce the claim denial rate.  
• Appointment management: To automatically arrange appointments, track outpatient/ inpatient, assign staff and departments. 
• Lab and radiology management: To store test results, image scanning results, and lab research results. 
• Analytics & Reporting: Calculate the performance of your healthcare facility.
• Mobile app for patients and doctors to accommodate remote care. 
• Other modules such as finance management and human resources management.

2. Specialized features for Philippines healthcare providers

The success of an HIS relies on its localization ability. Using an HIS that is made for Americans or Europeans in the Philippines won’t guarantee usability, and it is not adaptive to your nation’s and patients’ needs.   

When identifying your requirements, keep in mind these features:   

Language support: Not just Filipino and English, supporting Cebuano, Hiligaynon or other ethic language groups can also be a plus. 

Adhere to national healthcare compliance: Besides global standard such as HIPAA, ICD, CDA, or HL7, you should make sure your HIS comply with Philippine Health Information Exchange (PHIE), Department of Health (DOH) Regulations for EMR and software licensing, and PhilHealth for claim processing and health reporting.  

eHealth: As the Philippines actively promotes remote health, your HIS should also support e-scheduling, e-consulting, e-appointment, a mapping tool, e-prescription, delivery tracking, and telehealth. These features will help you connect with patients more easily and instantly, especially those from geographically dispersed areas, as the Philippines is an archipelagic country. 

High affordability and flexibility: Make sure your HIS fits your budget and still covers all your needed functions. This sure sounds like a dream. One way is to work with Hospital information system providers from the Philippines instead of a global one since they know how to work around the regulations and tight budget. Another way is to outsource your development to a low-cost region such as Vietnam, India, or Malaysia.  

What Philippines hospitals should look for in a HIS partner

Now that you know why/ when to have a HIS, what features to build for a HIS, next is how to identify the good one.  

• Your HIS should offer a wide range of modules. 
• Your vendor should understand all the PhilHealth regulations and know how to precisely use it.  
• It’s a huge plus if your HIS can check out all the features mentioned above made specifically for the Philippines. If not, the more, the better.    
• If you opt for customizing an HIS, make sure your development vendor has enough IT resources, tools, and infrastructure to build and manage your HIS long-term. You should also check if they are open to signing an NDA, MOA, or SLA. It would be a red flag if they weren’t.    
• Ask your vendor about the training program. The lack of training also causes low HIS adoption from staff. They are too busy to figure it out themselves. Meanwhile, there is no one around for support.   
• Check for ease of use. Your HIS should be easy to navigate for both staff and patients of all demographics.  

Best hospital information system providers in the Philippines

In this list, we choose 10 market leaders for hospital information system in the Philippines. This list includes (1) the top vendors for custom HIS development and (2) providers of the most common HIS or health information system being used in Philippines.  

Company name	Type of HIS	Pricing	Quality Rate
Synodus	Customized, packaged solution	$25/hr	5/5
Cambria	Customized	$25 – $50/hr	4.3/5
Valuelabs	Customized, packaged solution	n/a	4.3/5
Flatworld	Customized, packaged solution	$25/hr	4.7/5
WhiteWidget	Customized	$50 – $99/hr	4.6/5
Hybrain	Customized, OTS product	$25/hr	n/a
Bizbox	OTS product	n/a	n/a
Sancysolutions	OTS product	n/a	n/a
Comlogikph	OTS product	n/a	n/a
Exist	OTS solution with customized	$25 – $49/hr	n/a

1. Synodus

With over 250 healthcare software developers, Synodus is the leading hospital information system provider in the Philippines and APAC.  

We are trusted by over 30 facilities and 10,000 medical staff. We understand the daily struggle of doctors and nurses. Our goal is to leverage the right technology, such as IoT, blockchain, process automation, and data analytics, to improve your operation and quality of care.   

We have 2 ways to handle the task: 

• Use a packaged solution then customize it here and there to fit your requirement and PhilHealth regulation. This strategy focuses on Cost-efficiency and Fast build. 
• We build your HIS entirely from the ground up. This focuses on a high level of flexibility, adaptiveness and scalability. 

A HIS we built for our client, serving 5,000 outpatients and 1,700 medical staff daily, has boosted 300% revenue increase, cut $70K per month on administration and increased patient satisfaction by 30%.

The best HIS is the one that is made for you and serves your patients. For this, our legal experts deeply research the Philippines standards, ensuring the HIS complies with PHIE, DOH, PhilHealth Accreditation, HIPAA, ISO, and HL7. 

We guarantee a HIS with: 

• Automatic patient scheduling and queuing 
• EHR/ EMR/ patient and health data management 
• Inventory and distribution management 
• Billing, claim and insurance modules 
• Mobile app for doctors and patients 
• Laboratory, Radiology, Picture (x-ray, scanning result) management 
• Telehealth and telemedicine (e-prescription, e-health, e-consultation, tracking app, QR code scan, mapping tool, e-appointment and many more) 
• Smart analytics 
• Finance/ Human resources management 

2. Cambria

This is one of the most reliable IT outsourcing and hospital information system companies in the Philippines. With over 40 years of experience, Cambria has grown into a large technology company with offices in the Philippines and the United States.  

They provide full-cycle development services and staff augmentation solutions. With 200 developers, Cambria gives you the best solutions within budget, from custom development to QA/Testing. 

In healthcare, they can build automatic clinical and administrative systems, such as HIS, EHR, and patient portals, for healthcare facilities and ensure compliance with privacy standards.   

3. Valuelabs

Valuelabs is a leading global technology company specializing in digital transformation and product development. The company has offices in the Philippines and many other countries, reaching 7,000 employees in total.  

Valuelabs leverages innovative technologies—such as AI and ML, cloud, and mobile—to gain elasticity, agility, and efficiency. They provide customized services for hospitals, clinics, large healthcare systems, surgery centers, and health specialists.  

Much like other Philippines health information system providers on this list, Valuelabs also offers a wide range of sub-modules, including:  

• Patient tracking 
• EMR/ EHR 
• Insurance and claim management  
• Clinical data management 
• Lab informatics 

The company seamlessly integrates the module into the customer’s legacy system or, if necessary, replaces it with a brand-new system. 

4. Flatworldsolutions

Having 20 years of market presence, Flatworld is a prime name for IT outsourcing, business consulting, IT-managed services, and BPO in the Philippines. They have served over 18,000 clients with a team of 5,000 employees across India, the Philippines, Malaysia, the US, and the UK.  

The company offers highly secure and strictly HIPAA-compliant healthcare development. Their IT experts have a profound understanding of local regulations and regularly keep themselves abreast of any updates.  

As a hospital information system provider in the Philippines, here’s what you can build with them: 

• Medical billing software 
• Designing and managing your healthcare information system 
• EMR/ EHR software 
• Clinical documentation improvement 
• Claim processing software  
• Healthcare data analytics 
• Medical ERP 

5. WhiteWidget

This award-winning IT agency operates in Manila and Hong Kong and primarily serves clients across the Philippines and North America. White Widget‘s team provides web development, mobile development, cybersecurity, AI, and machine learning services in many fields.  

To build a hospital information system, they offer a wide range of HIPAA-compliant applications, which you can assemble to make a comprehensive system match your needs, including: 

• Mobile apps for patients, doctors, and partners.  
• EHR  
• Telehealth solution 
• AI and analytics solutions for research, imaging diagnosis, and more. 
• Integration with healthcare IoT and wearables. 
• Patient notification and scheduling system.  

6. Hybrain

Hybrain is honored to have been chosen as a Philippine delegate to attend many international conferences held in the country.  

The company provides complete comprehensive solutions and competitive prices to clients. They are a one-stop-shop for customized and off-the-shelf health information system examples in the Philippines: 

• Hospital Management (HIS)  
• Inventory Management (MMS)  
• Human Resources (HRIS)  
• Hospital Accounting (AMS)  
• Fixed Assets (FAMS)  
• Clinic Management (CMS)  
• Electronic Health Records (EHR)  
• PhilHealth Claims Portal (PHIC)  

Hybrain invested heavily in its core product, MEDtrix, to gain a competitive advantage in digital transformation for the healthcare sector. MEDtrix is a fully integrated HIS that can meet most healthcare organizations’ requirements. It is available as a full package or with on-demand features. 

7. Bizbox

Bizbox is among the leading hospital information systems used in the Philippines. They are trusted by over 3000 customers, including small to major healthcare providers of the region. 

Bizbox is an accredited Health Information Technology Provider (HITP), eClaims certified on the Case Rate System, and accredited by DOH in compliance with the Department of Health’s EMR requirements. Bizbox Telemedicine is now verified as part of DOH’s third-party service provider.  

Their hospital information system can:  

• Detect duplicate registration 
• Automate SMS notification 
• Manage inventory and distribution 
• Manage patients and hospital data 
• Build patient kiosk 

8. Sancysolutions

Much like Bizbox, Sancy is an off-the-shelf hospital information system in the Philippines, Malaysia, and Pakistan, but to make themselves stand out, they also offer solutions specifically for patients.  

Here are their 4 outstanding products:  

• DigitalSENSE is a modern and comprehensive hospital information management system that has 14 core modules and 14 supplementary modules. It is HL7, DICOM, ICD-10, SNOMED CT compliant and has supported over 200 hospitals over the last ten years.  
• labSENSE is a modern Laboratory information management system that digitalizes laboratory functions  
• rehabSENSE is Integrated Rehab Information System (IRIS)  
• clinicSENSE Clinical Management System digitizes the clinical and commercial processes of clinics 

9. Comlogikph

Comlogikph is another top health information system being used in the Philippines since 1999. The company has cooperated with over 200 hospitals and over 5,000 doctors, receiving over 20 awards and certifications for the robust system. 

The Hospital Information & Management System is a comprehensive system that meets the needs of all hospital levels: 

• DOH Certified  
• PhilHealth Certified   
• Online PF Entry and Monitoring  
• Multi-Warehouse Inventory and Suppliers Management  
• Expiry & Reorder Alerts  
• Patient Satisfaction Survey System 

10. Exist

Having over 100 employees in the US and the Philippines, Exist is among the first adopters of Java open-source software. This makes them stand out, as the technology is best for building highly scalable software.  

Yet, unlike other health information system examples in the Philippines on this list, they mainly focused on developing off-the-shelf healthcare solutions, with a small level of customization:  

• Medcurial Clinic Management System: A web-based application that supports the full business cycle and administration of clinic with ease.  
• Medcurial Electronic Medical Records: The First DOH NCR-Certified EMR Software integrated with patient portal and Telemedicine.  
• MERX Hospital Information System: An advanced care platform with both operational & clinical information management. 

Wrapping up

Understand how health information system is being used in the Philippines helps you plan the approach and strategy for your facility. We hope that from our list of the top Philippines hospital information system vendors, you can choose the one that fit most.

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