Overview of the top vendors
To accurately evaluate your shortlist of vendors, question about:
- Their proven experience in healthcare regulation.
- Their ability to deliver.
- Their work ethics and partnership approach.
For more details, you can navigate into our lower section, as we provide a framework for vendor selection and more insightful tips.
How did we come up with this list? We directly learn from their past clients. By reading reviews and learning about their notable case studies, we selectively pick the most reliable IT Healthcare Consulting company in each region and HealthTech niches.
This is not a ranking list, as we found each vendor excels in certain aspects. The key is to choose one that is suitable for your projects’ needs and resources.
| Company | Location | Talent pool | Hourly rate | Ratings |
|---|---|---|---|---|
| Synodus | APAC | 250+ | $30/hr | 5/5 (Clutch) |
| Accenture | 52 countries | 800,000 | Depend on project | 5/5 (Forbes) |
| BCG | 50 countries | 33,000 | Depend on project | 5/5 (Forbes) |
| IQVIA | 100 countries | 13,000 | Depend on project | 4/5 (Forbes) |
| Osplabs | US | 250+ | >$50/hr | N/A |
| Sciencesoft | US, EU, UAE | 750+ | $50/hr | 4.8/5 (Clutch) |
| Lek Consulting | US, EU, UAE, APAC | <5,000 | >$50/hr | 4/5 (Forbes) |
| Healthcare IT leaders | US | <1,000 | >$50/hr | 93/100 (KLAS) |
| ZS | US, EU, India | 13,000 | >$50/hr | 4/5 (Forbes) |
| Huron | US and APAC | 5,000 | >$50/hr | 3.9/5 (G2) |
| KPMG | 100 countries | 5,000 | Depend on project | 5/5 (Forbes) |
| KMS | Vietnam | 1,300 | $50/hr | 4.9/5 (Clutch) |
Detailed reviewed: Which one is best for you?
Learning about their unique offer and work method to find the one that fits your current needs.
Synodus – For cost-optimized custom solution
Not just your reliable healthcare technology consultant, Synodus is also an outstanding executor. For the last 5 years, they have helped over 10,000 healthcare staff in digital transformation and dozens of healthtech startups in their venture.
Their consulting approach stands out among other companies on this list. Instead of giving you a standard, best-practice-kind-alike advisory, the team takes business analysis dedicatedly. This gives them an edge to fully understand your intricacy, operational workflow, and internal resources. From there, they help you strategically plan a roadmap with the most optimal budget and resources.
This is their formula to save up to 63% of project cost (including consultation and development) with 3x faster delivery speed.
What Synodus can consult:
- Digital transformation with EHR, EMR, HIS, and Telehealth.
- Healthtech product consultant and development.
- Custom healthcare solutions with IoT, Cloud, Blockchain, and Data.
- IT system and database integration, migration, and optimization.
Other information:
- Clients they serve: Healthcare providers and buyers, Startup, Pharmacies.
- Completed projects: 100+
- Compliance: HIPAA, GPDR, HL7 FHIR, SAFER.
What clients love about Synodus:
- Their detailed support from start to end, leading to an average 3 years of partnership with many facilities.
- A flexible team that can scale up and down, with experts reaching 15 years of experience in healthcare solutions.
Notable case study:
Noticing how Bach Mai hospital – the leading primary care facility in Vietnam – struggling with outdated data system and paper-based process, Synodus consulted a transformation with EHR system and patient-facing app. Their development quickly gave a 70% boost in operational efficiency.
Have an idea but don’t know where to start?
Accenture – For cloud solutions
Among the front runners of Healthcare IT Consulting, Accenture wishes to humanize healthcare, offering facilities the right tools to creating easy access and engaging experience with patients. Additionally, they actively push GenAI adoption in software development across industries.
The team constantly received awards from Everest Group for being a trusted consultant and provider of digital healthcare. Plus, Accenture is leading the PEAK matrix on Healthcare Cloud Services, proving their strength in consulting and customizing cloud solutions.
What Accenture can consult:
- Digital health and EMR Cloud adoption.
- Improve patient experience with technology.
- Cybersecurity.
- Operational transformation with technology, data & analytics.
Other information:
- Clients they serve: Healthcare providers, Healthcare payers, Public health.
- Cloud partners: Oracle, Microsoft, Salesforce.
- Completed projects (Consulting & Execution): 9,000+
Notable case study:
Accenture supports CSS in the consultation and development of PropheSee, an AI predictive diabetes care with up to 85% prediction accuracy. This helps them save up to $2000 per patient per year.
BCG – For digital health solution
Strong in digital health, Boston Consulting Group (BCG) can support you in developing a high-performing personalized and value-based care that will thrive in the future. Much like Accenture, BCG has offices and branches across 50 regions, bringing innovative technology to fit with local preferences.
They not only consult established healthcare providers on digital transformation, how to plan and build a custom digital health solution but also aid startup in product growth and go-to-market strategy.
Other information:
- Clients they serve: Biopharma, Healthcare providers & payers, Medical devices, Oncology, Global health company.
- IT System partners: AWS, Microsoft, Salesforce, Google Cloud.
Notable case study:
BCG once worked with a large healthcare provider to create a human-centered digital health app that is now used by over 500,000 patients to manage and pay for their care. The team consulted on UI/UX design and agile development approach that only took 1 year to deliver.
IQVIA – For AI-based Healthtech
Unlike other IT consulting companies in this list, IQVIA solely serves Healthcare clients, making them a prominent consultant in the field and a must-have on your list. With over 70 years of experience in healthcare IT and 100 offices across the world, IQVIA can surely handle global to local projects.
Aiming to drive healthcare forward, the team can consult about any technologies and healthcare niches, especially AI solutions. But that’s not all, IQVIA also carefully utilizes advanced data analytics to create an intelligent data stream across facility operation.
What IQVIA can consult:
- Digital transformation.
- Advanced analysis and Clinical research.
- Cloud-based healthcare solutions.
Other information:
- Clients they serve: All life science companies from Healthcare providers, Biopharmaceuticals, Consumer health company, Research labs to MedTech.
Notable case study:
IQVIA once revamped the IT system for a pharmaceutical client using Orchestrated Customer Engagement (OCE) solutions. From there, the client improved their performance and increased efficiency, leading to better patient engagement overall.
Osplabs – For EHR and EMR implementation
Strong in EHR and EMR consultation, Osplabs is a worthy name if you are looking for ways to streamline data management and communication across departments. Whether you want to implement Epic, Cerner, Meditech, or customize one for your own facility, Osplabs can help it all.
They even go extra by suggesting suitable telehealth solution and third-party app to connect with your EMR and EHR. This approach makes them a great fit for mid-sized to large companies. Their support doesn’t stop there. Although not as competent as others, they can consult on simple healthcare solutions, robotic automation, and IT system optimization.
For EHR and EMR, what Osplabs can consult:
- System selection.
- Data/ System migration and integration.
- Go-live support and onboarding training.
Other information:
- Clients they serve: Mid-sized to large healthcare facilities.
- Completed projects: 500+
- Regulatory standard: HIPPA, HL7, ISO 27001, ISO 9001.
Notable case study:
Using EDI 837 and EDI 835, Osplabs defined an EHR implementation on cloud roadmap for their cient, VersaForm. The team consulted and executed to make sure seamless data transfer with all exisiting VersaForm system.
ScienceSoft – For custom solution
Being one of the top software development partners in the US, Sciencesoft possesses a large portfolio of application types, including custom healthcare solutions. Alongside execution, they also offer detailed and expert consultation on technological aspects.
Having more than 19 years of experience in healthcare, the team ensures your custom solution meets any required regulation, from HIPAA, GPDR, MDR, HL7 to FDA. The strength lies in digital transformation with automation solutions, telehealth and improving engagement with client-facing apps.
What ScienceSoft can consult:
- Digital transformation and cloud consulting.
- IT system and infrastructure optimization.
- Consulting on healthcare software design, architecture, tech stack and quality assurance.
- Healthcare solution optimization, integration and migration.
- Healthcare cybersecurity and compliance assessments.
Other information:
- Clients they serve: Healthcare and medical centers, HealthTech startups, Laboratories, Biotech, Pharmaceuticals, Health insurance, Fitness and wellness company.
- Completed projects: 4000 (including non-healthcare apps)
Notable case study:
Under 6 months, Sciencesoft successfully consulted and developed an IoT-based physiotherapy solution for AKLOS Health. This MVP helps experts and doctors to control their patient progress and adjust rehabilitation plan, driving a 70% decrease in pain reduction.
Lek Consulting – For digital transformation
With a team of senior executives, Lek is another promising Healthcare IT consulting company to add to your list. Based in the US, Lek mostly works with providers from the region and the EU, offering insightful and tech-enable action in digital transformation, telehealth, and IT system modernization. Their goal is to make the life of healthcare providers and buyers much easier, faster, and more efficient.
What Lek can consult:
- Digital healthcare and Telehealth.
- Digital transformation for outdated systems and low-performance facilities.
- Intelligent labs.
- Healthcare IT system optimization.
- Healthcare solution R&D.
Other information:
- Clients they serve: Healthcare providers and buyers, Life science and pharmaceuticals, MedTech.
Notable case study:
Lek Consulting hasn’t published a clear case study of their last work. However, they have guided my clients towards a successful digital transformation journey, notably Diaverum after using Lek’s Digital Excellence (DEX) Framework.
Healthcare IT leaders – For overall IT consultation
Unlike other healthcare IT consulting companies on this list, Healthcare IT leaders focus more on custom projects advisory, where they help you navigate development challenges with outsourcing partner.
One of the best things when working with the team is their in-depth experiences and knowledge in HealthTech, offering strategic approach and best practices for mid-sized clients to enterprises.
What Healthcare IT leaders can consult:
- Architecture assessment and optimization guidelines.
- IT roadmapping for custom solutions and digital transformation.
- Vendor selection.
- Strategic IT planning with benchmarking and KPIs.
- RPF (request for proposal) development.
They also offer execution post consulting for certain healthcare solutions.
Notable case study:
Healthcare IT leaders consulted and executed the implementation of Epic EHR for Tuality Healthcare of Hillsboro, which takes around 2 weeks with 500 users. The project ranged from strategic planning to go-live and training.
ZS – For AI and data-driven adoption
Besides customer success, marketing, and business strategy advisory, did you know ZS is also a reliable partner in AI and data-driven solutions?
With 40 years of experience in Healthcare, ZS proactively leverages AI and data in creating digital solutions that enable personalized care with seamless patient experience. Combined with their in-depth approach in doing business and marketing, ZS can connect your IT solution across business aspects, navigate market challenges, and drive innovation.
What ZS can consult for Healthcare IT:
- AI & Data analytics development.
- Digital health strategy and development.
- Intelligent process automation.
Other information:
- Clients they serve: Pharmaceutical, Biotech, MedTech, Healthcare providers and buyers.
Notable case study:
Using AI and machine learning, ZS consulted, planned, and executed a co-pay card program that helps a multi-chain pharmaceutical to fight back frauds, saving $25 million loss across 70 pharmacies.
Huron – For healthcare automation
This top healthcare IT consulting company modernizes your operations and care delivery with scalability and a data-driven approach. Huron can assess your IT system performance, use data to find weak links, then harness technologies to upgrade your facility. The team excels in many systems such as EHR, ERP, CRM and intelligent automation. They have been qualified as market leader in IT healthcare consulting many times by KLAS.
What Huran can consult:
- Digital transformation strategy.
- Healthcare process automation.
- Advanced data analytics.
- EHR, ERP, CRM implementation.
- Customized managed services.
Other information:
- Clients they serve: Healthcare providers and buyers, Life science and biotech company.
- Partners: Meditech, Oracle, Salesforce.
Notable case study:
Huron supported Dartmouth-Hitchcock Health in digital transformation, bringing a 40% decrease in capacity denials and 15% increase in new appointments with their consulted solutions and strategy plan.
KPMG – For IT healthcare optimization
Establishing themselves as a strategic partner for business, KPMG offers consultation across domains for healthcare business, not just in IT. This gives them a wider approach to every aspect of business performance and digital transformation.
Standing out among others, KPMG utilized a global-local approach, where they blend global insights and best practices with local healthcare resources. If you are looking for an overall analysis and performance consultant for your facility, KPMG can seamlessly connect technology, finance, HRM, and business goals. Yet, they might be less competent with other healthcare IT consulting companies in technology consulting.
For healthcare IT, what KPMG can consult:
- Custom digital healthcare solutions.
- EHR/EMR implementation.
- Cybersecurity
- IT system optimization.
Notable case study:
KPMG led the digital transformation journey for many healthcare clients. One of the many notable numbers includes boosting revenue by $20 million after redesigning the patient scheduling app.
KMS – For digital transformation
KMS pulls their best into the healthcare industry, serving businesses of all sizes. Their portfolio consists of everything from product development, health data analytics to digital transformation. The team is most well-versed in cloud technologies, AI and machine learning, confidently guiding you towards better patient care and improved operation.
What KMS Healthcare can consult:
- Automation & Quality assurance.
- Healthcare app modernization with Agile.
- Cloud technology adoption, migration, modernization.
- Technical and Due Diligence assessment.
- AI & Machine learning in healthcare.
Other information:
- Clients they serve: Healthcare software companies, Healthcare providers and payers, Investors, Pharmaceuticals and Life science.
- Regulatory: HIPAA, HL7 FHIR, FDA, Hitrust.
Notable case study:
With many outdated features in their operational system, HealtheMed came to KMS to renovate with optimized EHR integration, enhanced scalability, and new features such as remote monitoring and virtual visits.
3 things to check when choosing a healthcare IT consulting company
Following this framework can help you easily point out potential partners. We not only look at their portfolio and credentials, but also a wider approach to their way of working.
Related experience
Do they have experience related to your chosen healthcare solution? (For example, Telehealth, patient-facing app, doctor appointment app, EHR, HIS)
Do they have experience consulting or working with a facility similar to your size and internal issues? (For example, digital transformation, custom solutions, software selection)
With such exposure, they can seamlessly handle any development challenges and advise the right approach for their own case.
Plus, do they have experience handling your local healthcare regulatory? Each region requires a different level of data usage, privacy, and Healthtech safety. For example, while APAC has yet to impose a clear framework, HIPAA and FDA is fundamental in the US, and GPDR is a must-have in the EU.
With a vendor that can navigate both aspects, you can ensure that their proposed solution is usable, scalable, safe, and high performing.
Ability to deliver
We check their experience to learn whether they are qualified to do the job. But checking how they do it will ensure the quality of the delivery.
An established Healthcare IT consulting company may have more exposure to different cases and complex roadblocks, but a younger partner has a flexible process with an open mind for new approaches, potentially leading to faster delivery.
This isn’t the only factor, we should also consider:
- How many senior experts do they have on their team?
- Can they scale their team up and down when needed?
- Do they offer execution after consultation? If they don’t, do they have a network of trusted partners to refer to you?
Despite having a large team, big consulting firms such as Accenture or BCG also have a large team of junior and young consultants. It would require a very large investment to have seniors onboard.
Yet, a compacted team like Synodus has middle to senior experts in both software development and healthcare IT consultant, taking up to 75% of their workforce. Plus, by offering execution, you know they are willing to promise on their proposed strategy.
Partnership approach
You would love to have a partner that can guide you through every step, not just someone that throws big words and an initial plan. By looking at their approach to long-term partnership, you can learn about their level of commitment.
- Do they prioritize a win-win approach? Will they go extra to help you gain growth and positive ROI?
- Do they actively engage and communicate with your team? Or are they just digging the surface and propose other company’s strategy?
- Have they considered balancing cost, quality, and time?
Each healthcare software consulting company will have different methods to show their commitment. For example, at Synodus:
- Instead of using T&M, we rely on a fixed cost approach to prevent cost overrun for our clients and force our team to be budget optimized.
- We provide extra support such as training and onboarding for internal users or propose equity exchange and go-to-market strategy for early-stage startups.
Remember to discuss with your potential partners to gain insights on how they can support you long-term. And make sure their working ethics are aligned with your team and business vision to avoid conflicts in consultation or development.
Wrapping up
While some healthcare IT consulting companies solely focus on strategic advisory, others offer additional execution post consultation. Additionally, most healthcare technology consultants will stand out in certain aspects and technologies. The key is to find one that best matches your current needs, and we hope the 3 questions framework can simplify that process for you.
