When to hire a healthcare software development company
Most facilities suffer from the same challenges that urge them to incorporate technology. One, they process inefficiently and encounter manual errors, especially in managing patient data, processing insurance, and administrative tasks.
Two, the lack of transparency and timely updates in sharing patient information between departments also drags down efficiency. They find it hard to integrate and communicate with doctors from other departments.
What would happen if all of this is not addressed timely?
75% of patients worldwide think accessing healthcare is frustrating. Most wish their healthcare provider could be more adaptive to technology. Meanwhile, 59% of patients in the US would switch to vendors with online access and communication. This is the future for healthcare worldwide, not just for a first-world country.
So, if you constantly receive complaints and your facility performance is suffering…
=> Time to contact healthcare software companies.
Suppose you have already used some SaaS or on-premises solution, and find it challenging to keep up with new regulations while protecting sensitive patient information from modern cyber threats…
=> Time for a legacy modernization from healthcare software development companies.
Types of services provided by healthcare software development company
Project-based, dedicated development team, time and material model, and staff augmentation are 4 common types of services that top healthcare software development companies provide.
| Type | What is it | Best for |
|---|---|---|
| Project-based | It offers predictable costs, clear milestones and timelines. To do that, you must have a fixed scope. | Short-term projects with well-defined requirements |
| Dedicated development team | It offers a dedicated team of developers working exclusively for you. Their scope of work is defined by your project requirements. | Long-term projects with complexity |
| Time and material models | You pay for the actual time and resources spent on the project. You can adjust project scope, coordinate budget and be adaptive. | Projects progressing with uncertain scopes or revolving requirements |
| Staff augmentation | Organizations first indicate what IT roles (QA, tester, or developers) they need to fulfill for a project. After the project ends, those temporary IT staff will conclude their work. | In-house IT projects that are short of staff for an exact position. |
To choose a suitable IT outsourcing model, remember to consider your budget, your project scope, and in-house human resources. The best strategies for a healthcare facility are usually project-based and dedicated development team. Healthcare software is generally more complex, while most facilities don’t have enough IT staff.
Software development companies usually build EHR/EMR, HIS, ERP for healthcare, Inventory management, Patient-facing mobile app, and Finance software for healthcare providers. Learn more about them here!
Top-reviewed healthcare software development companies in 2024
In this list, we introduce the top 20 software development companies for heathtech startups, small to large health facilities.
We understand that each healthcare provider demands different requirements and complexity. Hence, we curated the most diverse list and selected the leaders of each niche, based on Clutch ratings, team size, and their offer.
| Company | Best for | Location | Team size | Price | Quality |
|---|---|---|---|---|---|
| Synodus | Startup and SME health facility | Vietnam | 250+ | $30/hr | 5/5 |
| Apzumi | Startup, mobile app | Poland | 100+ | $50/hr | 5/5 |
| Vention | Telehealth | USA | 3000+ | $99/hr | 4.9/5 |
| Avenga | Pharmaceuticals | Poland | 7000+ | $50/hr | 4.9/5 |
| Fulcrum | mHealth | Poland | 50+ | <$49/hr | 4.9/5 |
| Andersenlab | Large health facility | Poland | 3500+ | $50/hr | 4.9/5 |
| Edvantis | Telehealth & eHealth | Europe | 400+ | <$49/hr | 4.8/5 |
| Jelvix | SME health facility | Estonia | 150+ | $50/hr | 5/5 |
| Flatirons | Web, mobile app, API healthcare | USA | 50 | $50/hr | 5/5 |
| Binariks | SME health facility | Poland | 200 | $50/hr | 4.9/5 |
| Appinventiv | mHealth | India | 1500+ | <$49/hr | 4.7/5 |
| Dotcode | SME & large health facility | Ukraine | 50+ | <$49/hr | 5/5 |
| Arkenea | SME health facility | USA | <50 | <$99/hr | 5/5 |
| Langate | Large health facility | USA | 150+ | $99/hr | 4.9/5 |
| BGO | Health startup | Bulgaria | 50+ | $50/hr | 4.9/5 |
| Digitrends | SME health facility | USA | 50+ | <$49/hr | 4.9/5 |
| Trigent | Large health facility | India | 250+ | <$49/hr | 4.8/5 |
| Glorium | Medical software | USA | 50+ | $50/hr | 4.8/5 |
| Magora | mHealth | UK | 50+ | <$49/hr | 4.7/5 |
| Taction | IoT, CRM | USA | 50+ | <$49/hr | 4.6/5 |
Let’s learn the top 5 IT services providers for healthcare industry of this list
1. Synodus
As the leading healthcare software development company in APAC, Synodus has been serving 30+ healthcare facilities and 10,000+ staff across the region. Their team mainly works with hospitals, clinics, pharma companies, and healthcare franchises, delivering top-notch solutions using IoT, cloud computing, data analytics, AI, and blockchain.
Complying with HL7, HIPAA, GPDR, and ISO, they have an in-depth view of the healthcare structure and local regulation of Asia and APAC. This is what make them stand out, with notable numbers:
- Boosting 300% revenue growth for a hospital using HIS/EMR.
- Cut down 60% of time for administration by implementing automation.
- Increase accuracy in solving billing and insurance to more than 99%
Synodus focuses on an optimized development project with cost-effectiveness, speed, effectiveness, and security. Here’s what you can build with them:
- HIS
- EMR/EHR
- Telemedicine/ Telehealth
- mHealth, web portals for patients
- Data analytics
- Custom healthcare software development for startups and internal use.
- Custom B2C and B2B healthcare software services.
- CRM and ERP for healthcare
2. Apzumi
Unlike Synodus, Apzumi focuses solely on healthcare software development, so you can absolutely trust their expertise in handling your healthcare niche. In 10 years, the team has completed over 100 projects, most of which are startups and SME businesses.
Apzumi thrives at developing web and mobile app solutions, from internal monitoring tools and patient-facing apps to personal health, such as fitness or wellness apps.
Apzumi’s most favored services are:
- Healthcare app development
- Mobile app development
- Custom software development
- AR app development
- Product design
3. Vention
As a healthcare software development company, Vention prioritizes innovation and expertise in automating hospital operations and improving patient care. The vendor has accomplished 20 years in the field and completed over 200 projects for Thirty Madison and Yale School of Medicine.
The staff of Vention deliver health-tech solutions to increase efficiency of clinicians and patient outcomes. They are adept in seamless integration, AI, IoT, AR/VR, and computer vision for healthcare.
Customers can reach out and request Vention such services, namely:
- Healthcare software development
- Mobile medical app development
- Wearable health development
- Telemedicine development
- EHR/EMR Development
- Healthcare data analytics
4. Avenga
The biggest healthcare software development company on this list, with over 7000 developers, what does Avenga have to offer?
Not working with various healthcare niches, they focus on developing pharmaceutical software, serving biotech, clinics, pharma, research labs, and medical companies. Using emerging technologies such as AI, ML, data analytics, and smart automation, they ensure to deliver scalable and strictly complying software.
What you can build with Avenga:
- Telemedicine software
- Custom healthcare CRM
- Healthcare data analytics
- Health information system
- Revenue cycle management
- Clinical trial management
- Laboratory information management
5. Fulcrum
Promised to deliver patient-centered mobile apps, Fulcrum focuses on designing simple and intuitive UI/UX, serving users of all demographics. They also take data security and healthcare regulations seriously by complying with HL7 and FHIR. The team fully understand the complexity of building a healthcare software product and ensure you can keep your mind off them.
Here’s what you can do with Fulcrum:
- mHealth software: fitness, wellness, patient-facing app, internal-used apps
- Telemedicine software
- Patient portals
- IoT integration
- Medical imaging software
- Software as a medical device (SaMD)
- Claims management software
What you might be wrong about:
#1 Companies with large talent pool = better
It’s not. Other healthcare software development companies such as Edvantis, Appinventiv or Andersenlab, despite having large talent pool, doesn’t mean all of them excel in healthcare software. These companies work in various industries, and healthcare might not be their top domain.
#2 Having a development center in your region is a plus…not a must
It would be great if your healthcare software development company has teams reside in your region. They can support you timelier and communicate better. But for countries in the US, EU, Singapore, and Australia, hiring such team can be costly due to the living standards. You must make some trade, and companies from other regions can be much more cost-effective, with the same quality.
Selecting the most suited partner & Red flags to avoid
Now that you have gotten your shortlist, time to choose them.
1. Evaluation criteria
Make sure that the healthcare software development company of your choice checks all these boxes before you launch the project:
- They must have years of experience developing healthcare software solutions. It would also be a plus if they worked with relevant technologies like telemedicine, AI, IoT, VR/AR, and data analytics.
- Your healthcare software development vendor must ensure seamless data flow and interoperability between different platforms/ modules. A well-experienced company should know how to integrate EHR, LIMS, HIS, billing, and more.
- Data security and patient privacy are also crucial. Ensure your healthcare software development providers comply with HL7, HIPAA, GDPR, and local compliance requirements.
- Reviews and references from previous clients can be a great way to gauge a company’s reputation and reliability.
- Find someone who is adaptive and flexible when dealing with changing requirements. Effective management and communication are other green flags to notice. This ensures the projects progress well and all the parties are thoroughly communicated.
- Cost efficiency is another thing that you should bear in mind. Healthcare software development providers must attain the ability to manage budgets effectively for running long-term projects. They must also manage their developers well, ensuring you have a resourceful team serving your needs.
2. Stop contacting them if
We have the green flags, now the red ones. These signs will show they are incompetent, and you should immediately reconsider further discussion:
- They can’t present a portfolio related to the healthcare industry.
- They make unrealistic promises about timelines, costs, or capabilities and fail to deliver. If a deal is too good to be true, there might be no deal at all.
- A healthcare software development company must be able to tailor solutions that match their client’s needs. So, if they can’t assure you to deliver above 90% of what you asked for, they aren’t your match.
- Only talking about plain solutions also means poor post-development support.
- Healthcare software providers’ hyper-dependence on run-of-the-mill solutions or lack of customer references means you should approach them cautiously.
- They constantly hire and lose personnel, which might indicate frequent changes and disruptions in project continuity and quality. Can they ensure a resourceful team throughout your projects? Certainly not!
Tips for cost optimization and managing your software partner
Unclear ROI and high initial investment are some main reasons why most businesses are skeptical about hiring a healthcare software development company.
After 5 years in IT outsourcing industry, here’re some of our tips and advice:
- Request your development partner to sign an NDA and SLA as proof of promised delivery, which can also be presented at court.
- Assign a representative from your facility (usually from the IT department) as a Project Manager to oversee the development process.
- For cost-effectiveness, consider offshoring to a low-cost region. They have a large pool of developers, offer the same quality (if not better), and acquire less cost per hour than developers from the US or EU. Vietnam is a promising land.
- Utilizing packaged software, which is a pre-built solution that can be customized to make it fit, can be another go-to. Vendors such as Synodus are the top providers of this method. Our packaged healthcare software is flexible and scalable.
- Other methods that can also lead to cost-saving in healthcare software development are using agile/ scrum methodology, use reusable components such as low-code or open-source tools.
FAQ
A healthcare software development company in the US, EU, Singapore or Australia can charge between $50-$100 per hour. Other countries such as Vietnam, India, or Ukraine can be lower at $25 per hour. The final price depends on currency rate, living standard, their years of being on the market, and many more.
If you prioritize cost-effectiveness and high-quality development, offshore will offer much more choice. But if you prioritize timely consultation, aligned communication, and on-site support when needed, onshore and nearshore is a better choice.
A healthcare software project can last from 5 months to more than a year, depending on the complexity. However, you can use packaged solutions to cut down development time, which only lasts 2 to 6 months.
The top healthcare software development companies worldwide are Synodus, Vention, Apzumi, Avenga, Jelvix, Edvantis, Empeek, and Andersenlabs.
Wrapping up
From the top healthcare software development companies, we hope you can find what is best for you. But before that, make sure you have all the requirements sorted out. By understanding what you need, you can make the right decisions and hire suitable healthcare software vendors.
