A mid-sized commercial bank faced a daunting challenge as it aimed to integrate finance, HR, and CRM functions efficiently. Ultilizing Synodus’s own low-code platform, the bank transformed its disparate systems into a unified ERP solution. Within a year, the bank experienced unparalleled efficiency gains, marking a remarkable evolution in banking operations.
Challenge in functions management
Challenges
The bank’s endeavor to fortify its financial processes confronted several hurdles:
- Cost-prohibitive solutions: Traditional ERP systems proved excessively expensive for a mid-sized institution.
- Lack of tailored solutions: Existing tools lacked customization crucial for the financial sector’s stringent regulations and rapid developments.
Synodus offered a breakthrough
Cutting-edge technology stacks: Leveraging Synodus’ low-code platform, cloud-based infrastructure, microservices, and Kubernetes ensured optimal performance.
Customizable, pre-built components: Synodus provided adaptable elements like Tables and Charts, reducing development time and costs significantly.
Our solution
Technical solutions
- Modular ERP architecture: Design microservices-based architecture for independent development, deployment, and scaling of banking functions.
- Cloud infrastructure & Kubernetes: Host on Azure, leveraging Kubernetes for scalability and cost-efficiency.
- Custom development & integration: Develop tailored solutions using modern programming languages and frameworks for seamless integration with existing systems.
- Pre-built components & customization: Implement user-friendly interfaces with pre-built customizable components, reducing development time and costs.
- Security & compliance: Implement robust security measures, including encryption and role-based access control, to ensure compliance.
- Continuous improvement & support: Establish a roadmap for continuous improvement, incorporating user feedback and evolving regulatory requirements.
ERP functions and key features
Finance module
Low-code financial reporting:
- Drag-and-drop reporting tools for generating financial reports.
- Customizable templates for regulatory compliance.
Automated transaction workflows:
- Visual workflow builders for automating payment processing.
- Configurable rules engine for transaction routing.
Budgeting & forecasting wizards:
- Intuitive budget planning tools.
- Forecasting wizards with AI-powered analytics.
Risk management dashboards:
- Dashboard widgets for displaying risk indicators.
- Configurable risk assessment forms.
HR module
Employee self-service portals:
- Low-code portal creation for managing personal information.
- Workflow builders for HR task automation.
Recruitment process automation:
- Drag-and-drop interfaces for managing job postings.
- Template-based onboarding workflows.
Centralized communication hub:
- Platform for employee interactions and collaboration.
- Integration with HR processes and event management.
CRM module
Customizable customer profiles:
- Low-code forms for capturing and editing customer data.
- Dynamic customer segmentation.
Sales & marketing campaign builders:
- Visual campaign builders for executing marketing campaigns.
- Lead scoring configuration.
Service desk automation:
- Low-code ticketing system for customer query handling.
- Integration with communication channels.
Results & impacts
The HR module’s proof of concept yielded promising outcomes:
- Enhanced employee engagement: The communication hub fostered collaboration and knowledge sharing.
- Operational efficiency improvements: Streamlined workflows reduced administrative burdens and ensured payroll accuracy.
- Positive employee reception: Smooth transition and high user acceptance indicated early success.
- Foundation for future impacts: Early successes set the stage for broader organizational transformation
