Internal Communications (Leader/Manager)

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KEY RESPONSIBILITIES

  • Develop and execute internal communication plans aligned with company strategy.
  • Manage internal communication channels: Email, Workplace/Teams, LMS, internal newsletter, digital signage…
  • Create multi-format communication content: announcements, internal campaigns, employee stories, short videos, infographics…
  • Collaborate with HR, Talent Acquisition, Branding, and IT functions to communicate projects, product updates, and cultural activities.
  • Plan and organize internal events: Townhall, All-hands, company anniversary, team-building, training sessions…
  • Measure communication effectiveness (reach, engagement, feedback) and propose improvements.
  • Support the development and promotion of company culture and core values.
  • Develop quarterly/annual IC strategies and corporate culture roadmap.
  • Lead large-scale cross-functional campaigns (products, IT projects, HR, strategic communication).
  • Build internal guidelines and standard communication processes.
  • Manage internal communication budgets and work with external partners/agencies.
  • Lead a team (2–4 members), provide training, and oversee quality.
  • Advise Executive Team on culture, change communication, and risk communication.

REQUIREMENTS:

  • 5+ years of experience, including 1–2 years in a leadership or campaign owner role.
  • Experience in IT, Outsourcing, or B2B environments.
  • Bachelor’s degree in Marketing, Communications, HR, Psychology, or related fields.
  • Strategic mindset with the ability to build long-term cultural and internal initiatives.
  • Strong execution skills in employee engagement campaigns with measurable impact.
  • Experience organizing medium–large internal events; familiar with event operation processes in tech environments.
  • Strong understanding of internal communication principles: culture, change communication, leadership communication, employee experience.
  • Excellent content writing and storytelling skills; able to craft clear and compelling messages.
  • Basic English proficiency (equivalent to IELTS 5.0+, TOEIC 600+, or similar).
  • Comfortable working with designers/photographers/editors; able to brief and review creative output.
  • Proficient in Canva, CapCut, and AI tools; Photoshop/Illustrator is a plus.

BENEFITS

  • Competitive salary package (open for negotiation) + performance-based bonus.
  • 13th-month salary + annual salary review.
  • Bonuses for four major holidays each year (30/4, 2/9, New Year, Lunar New Year).
  • Annual company trip & monthly/quarterly team building.
  • Social insurance & health insurance per Vietnamese law.
  • Premium BSH health insurance package.
  • Annual health check-up.
  • Open, empowering culture that values initiative, creativity, and collaboration.
  • Opportunity to co-build internal culture, employer brand, and people connection from within the organization.
  • Flat working environment where every idea is heard and valued.
  • Professional & soft-skill development through regular internal seminars and workshops.

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