Fintech, short for financial technology, is a swiftly advancing sector dedicated to enhancing and streamlining the provision and utilization of financial services. Fintech applications, which include digital payment systems, investment platforms, and peer-to-peer lending apps, are becoming increasingly significant in our daily lives.

However, the development of fintech applications presents a unique set of challenges, demanding careful consideration and strategic solutions. From ensuring secure data protection to seamlessly integrating advanced technologies like Artificial Intelligence and Big Data, these hurdles can test even the most resourceful teams. This article delves into the 14 main problems in fintech app that trip up aspiring fintech ventures and equips you with essential tools and strategies to overcome them

14 Key Challenges in Fintech Applications Development

Below are 14 key challenges in fintech application development that you might face during the finance app development process:   

1. Lack of  Tech Knowledge and Understanding 

To successfully develop fintech apps, it is crucial to possess a comprehensive grasp of both technology and the financial sector. Nowadays, many businesses seek help bridging this knowledge gap, which often leads to challenges in constructing secure and dependable applications. The issue is further compounded by a limited understanding of APIs, protocols, and security, hindering the integration of innovative functionalities and diminishing the ability to stand out from competitors. 

Resources & tools to overcome this challenge: 

  • Low-code/no-code development platforms: Mendix, Appian, Zoho Creator 
  • Fintech development frameworks: Avoka, Mambu, Temenos Infinity 
  • Consulting and development services: Accenture, Deloitte, Infosy 

2. Unfamiliarity with Complex Rules and Compliance 

The fintech sector functions in a constantly changing regulatory environment, which requires strict adherence to regulations like Know Your Customer (KYC), Anti-Money Laundering (AML), and privacy laws. Insufficient understanding of these intricate requirements often leads to delays, non-compliance, and the risk of penalties.  

In addition, lacking knowledge in data privacy and security can result in breaches and trust issues, even unfamiliarity with regulatory approvals and cross-border operations poses additional obstacles to entering and expanding in the market. 

Comply with regulations to adapt to the constantly changing fintech app industry
Comply with regulations to adapt to the constantly changing fintech app industry

Resources & tools to overcome this challenge: 

  • Compliance management software: AML RightSource, KnowYourCustomer.com, KYC Global Technologies 
  • Regulatory compliance consultants: Fenergo, LexisNexis Risk Solutions, Wolters Kluwer Compliance Solutions 

3. Integration with Existing Systems 

The integration of fintech applications with legacy systems and various infrastructure creates compatibility issues. At the same time, the communication barrier between systems using different protocols will hinder smooth data transfer and hamper effective integration. 

Resources & tools to overcome this challenge: 

  • API integration tools: Apigee, Boomi, MuleSoft 
  • Enterprise application integration (EAI) platforms: IBM WebSphere Integration Suite, Microsoft Azure Logic Apps, Oracle Integration Cloud 

4. User Design Limits  

Creating user-centric fintech applications involves overcoming obstacles in designing intuitive experiences. In addition, the intricate workflows and the need to balance compliance with the user experience often present substantial challenges that lead to ensuring consistency and providing an intuitive user experience across the entire interface of the application, further compounding the difficulty. 

Resources & tools to overcome this challenge: 

  • User experience (UX) design tools and platforms: Figma, Adobe XD, InVision 
  • Usability testing services: UserTesting.com, Lookback, UserZoom 

5. Challenge in Scaling and Boosting Performance 

Efficient data management plays a vital role in achieving optimal performance. Inadequate database design and sluggish queries can have a negative impact on responsiveness, resulting in below-par user experience. The integration of third-party services brings forth further obstacles, including incompatibilities and unreliable connections, which can significantly affect the performance of the application. 

Resources & tools to overcome this challenge: 

  • Cloud-based scaling solutions: Amazon Web Services (AWS) Auto Scaling, Microsoft Azure Autoscale, Google Cloud Platform (GCP) Autoscaler 
  • Database performance optimization tools: SolarWinds Database Performance Monitor, Idera SQL diagnostic tools, DBmaestro 
  • Application performance monitoring (APM) tools: Dynatrace, Datadog, New Relic 

6. Struggle with Data Security and Privacy 

It is of the utmost importance to prioritize the implementation of strong data security and privacy measures in the development of fintech applications. Inadequate data encryption and storage methods can create vulnerabilities that may compromise the confidentiality of sensitive user information. Balancing the delivery of personalized experiences with respect for user privacy and obtaining their consent can cause some significant challenges. In addition, the constant presence of cybersecurity threats necessitates the adoption of rigorous security practices to protect fintech apps. 

Fintech apps face privacy challenges and robust encryption is essential
Fintech apps face privacy challenges and robust encryption is essential

Resources & tools to overcome this challenge: 

  • Data encryption solutions: Thales Cloud Security, Gemalto SafeNet KeySecure, IBM Cloud Hyper Protect Crypto Services 
  • Security information and event management (SIEM) systems: Splunk, Palo Alto Networks Cortex XDR, McAffee Enterprise Security Manager 
  • Privacy management platforms: OneTrust, Osano, iubenda 
Read more: Discover 15+ Best Fintech App Security Solutions in 2024

7. Integration of Payment Gateways  

Integrating payment gateways can be a daunting task due to the intricate payment regulations and stringent data security requirements. It is crucial to create smooth payment experiences while adhering to regulatory compliance and upholding a strong level of security, which can be quite demanding. 

Resources & tools to overcome this challenge: 

  • Payment gateway APIs and SDKs: Stripe Connect, PayPal Payments SDK, Braintree (now part of PayPal) 
  • Payment processing platforms: Adyen, Fiserv, Worldpay (now part of FIS) 

8. Limited Understanding of Real-time Data Processing 

Real-time data processing is of utmost importance in fintech applications. Nevertheless, a lack of expertise in this field can hinder the effective execution of such processes. Inadequate consideration for infrastructure and scalability planning may result in performance challenges. Furthermore, difficulties in real-time monitoring and analytics can impede the ability to make data-informed decisions. 

Fintech faces real-time challenges like expertise, infrastructure, monitoring, and scalability
Fintech faces real-time challenges like expertise, infrastructure, monitoring, and scalability

Resources & tools to overcome this challenge: 

  • Big data streaming platforms: Apache Kafka, Apache Flink, Amazon Kinesis 
  • Real-time analytics tools: Tableau, Sisense, Qlik Sense 

9. Difficulty in Achieving Multi-platform Compatibility 

Fintech applications need to adjust to various platforms, operating systems, and devices. The abundance of these platforms poses challenges in guaranteeing compatibility and providing consistent user experiences. In contrast, increased resources frequently worsen comprehensive testing, intensifying the challenges. 

Resources & tools to overcome this challenge: 

  • Cross-platform development tools: React Native, Flutter, Xamarin 
  • Cloud-based mobile development solutions: Google AppSheet, Microsoft Power Apps, Mendix 

10. Challenge in Creating User Trust and Credibility 

Building user trust and establishing credibility in a competitive fintech market can be a challenging task. Non-tech businesses encounter difficulties when competing with well-established fintech companies, making it essential to effectively communicate app features and security measures. In addition, ensuring reliable customer support and maintaining a positive reputation further complicates the process. 

Resources & tools to overcome this challenge: 

  • Customer relationship management (CRM) software: Salesforce, HubSpot, Zoho CRM 
  • Online reputation management platforms: Brandwatch, Sprout Social, Mention 

11. Keeping Up with Advanced Technologies 

Continuous developments in technologies like artificial intelligence, blockchain, and cloud computing necessitate the importance of keeping abreast of the latest trends. Insufficient knowledge in these technologies may lead to companies behind their rivals. Moreover, financial and resource limitations pose obstacles to investing in research, education, and infrastructure. Recruiting and retaining skilled tech experts can also be a time-consuming and labor-intensive process. 

Resources & tools to overcome this challenge: 

  • Cloud computing platforms: Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP) 
  • Fintech innovation hubs and communities: Fintech Innovation Lab, Singapore FinTech Association, Global Fintech Hub 

12. Facing Renowned Market Competition 

The fintech industry’s competitive landscape is intensified by the presence of established players. Convincing users to transition from popular brands demands considerable effort. It is crucial to stand out from competitors by providing innovative features, especially when working with constrained marketing budgets. 

Resources & tools to overcome this challenge: 

  • Market research and competitive analysis tools: Similarweb, SEMrush, Ahrefs 
  • Marketing automation platforms: HubSpot Marketing Hub, Marketo Engage, Pardot 

13. Lack of Understanding of User Education and Adoption 

The simplification of fintech concepts can be quite challenging due to their inherent complexity. To encourage user adoption of new fintech solutions, it is essential to build awareness and trust, which can be more difficult compared to established players in the industry.  

In addition, resistance to change can further complicate the problem. To address these challenges, it becomes imperative to focus on effective user onboarding, providing clear instructions, and offering ongoing education. These measures are crucial for enhancing user engagement and ensuring long-term retention. 

Resources & tools to overcome this challenge: 

  • User onboarding platforms: UserLeap, Appcues, WalkMe 
  • Knowledge base and help center software: Zendesk Guide, Freshdesk Knowledge Base, Wix Answers 

14. Financial Limited 

Businesses outside the tech realm often face budget constraints, making it difficult to hire skilled developers, invest in technology, and meet data protection and licensing rules. As a fintech app expands, it requires more funds for scalability and infrastructure. Plus, securing investors becomes tricky without a solid track record. 

Resources & tools to overcome this challenge: 

  • Explore cost-effective development options: Consider low-code/no-code platforms (Mendix, Appian, Zoho Creator), open-source technologies (ReactJS, Django, Spring Boot), or outsourcing to manage development costs. 
  • Seek alternative funding sources: Look into bootstrapping, crowdfunding (Kickstarter, Indiegogo, GoFundMe), government grants (SBIR US, Innovate UK), or pitching to angel investors and venture capitalists. 

The 14 problems in the Fintech app provided in this section are helpful for your businesses in identifying the issues and giving the best solution to solve the problem.

In the following section, you can learn more about the actionable tips to overcome challenges in fintech app development.   

Overcoming the Challenges: Actionable Tips for Success

When developing fintech apps, overcoming challenges requires strategic planning and innovative solutions. Setting plans for effective strategies to tackle these hurdles and create successful financial technology applications is crucial. There are several strategies that can assist you in managing the challenges mentioned above, as follows:   

Partner with Seasoned Fintech App Development Experts

Engaging with specialized fintech app development companies can offer valuable perspectives and industry expertise. Through their knowledge, you can make a substantial contribution to overcoming technical and regulatory challenges. 

Make a chance to collaborate with seasoned fintech app development experts
Make a chance to collaborate with seasoned fintech app development experts 

Comprehensive Analysis of Requirements and Strategic Planning

Thoroughly researching and analyzing user needs is essential prior to commencing the development phase. Precisely outlining the app’s requirements and functionalities can limit any obstacles that may arise during the development process. 

 Compliance-Focused Development Approach

Keeping abreast of industry regulations and compliance standards is vital for the development of fintech apps. Through incorporating strong security measures and data protection protocols, regulatory compliance is ensured, which builds user trust more easily. 

 Give Priority to API Integration and Compatibility

Effective implementation of Application Programming Interfaces (APIs) enables seamless integration with existing systems and services, thereby enhancing functionality and facilitating smooth data flow. Thanks to ensuring compatibility across various platforms, API implementation allows for data exchange more effectively. 

Design and Testing with a Focus on User Experience

Thanks to conducting user research and usability testing, businesses can create fintech apps that meet the expectations of users. At the same time, continuously improving the user experience of the app through feedback also helps in developing an intuitive and user-friendly interface. 

Optimization for Scalability and Performance

It is essential for fintech applications to have a scalable architecture in place to manage growing demand. Through performance monitoring and optimization strategies, the responsiveness and satisfaction of users can be improved more significantly. 

 Adopt Agile Development Methods

Thanks to embracing agile frameworks, businesses can guarantee flexibility and adaptability at every stage of the development process. In addition, consistently evaluating and refining development processes aids in overcoming obstacles and delivering high quality fintech apps. 

It can be claimed that improving the complexities of fintech app development challenges demands a strategic approach. Thanks to these actionable tips, businesses can mitigate risks and enhance user experiences more seamlessly. In the next section, let’s explore some suggestions about resources and tools that can help you overcome the challenges of fintech app development.   

Building a Successful Fintech Apps with Synodus  

Synodus, an IT consulting and software development services provider, has amassed over 4 years of experience in the industry. From its humble beginnings as a tech lab, Synodus has transformed into a premier tech provider, catering to organizations and enterprises worldwide. Our primary goal is to elevate their performance and grant them a competitive edge over their rivals. 

At present, Synodus boasts a team of 250+ highly skilled IT specialists. With an impressive 88% of recurring customers, Synodus has successfully completed over 100 Fintech App projects, including digital banking, digital e-wallets, cryptocurrency exchange white label, P2P lending, and more.  

What sets Synodus apart are the exceptional fintech app development services we offer. Here are some of the key highlights that make us stand out: 

Fintech app services provided by Synodus
Fintech app services provided by Synodus  

Successful Fintech Case Study 

Synodus supports the 60% cost savings of a UNESCO Gem. 

Synodus’s client, UNESCO, faced challenges in managing the daily influx of tourists due to traditional manual ticketing methods. Synodus, a renowned partner, was tasked with addressing these issues. 

Synodus’s Effective Solutions 

  • Enhancing ticket sales and improving the tourist experience through research into purchasing habits and payment preferences. 
  • Synodus introduced diverse payment options and user-friendly mobile applications while embracing cutting-edge technology. 
  • Focus on an intuitive e-ticketing system, empowering tourists to conveniently purchase tickets remotely. 
  • Incorporate features like centralized inventory management, automated ticket issuance, and QR code integration at entrance gates to enhance efficiency. 

Results 

The implemented solution led to remarkable outcomes, including a 40% reduction in ticket counter staff, a 60% reduction in expenses related to printing tickets, transportation, auditing, and paper ticket storage, and a 50% reduction in inspection and revenue accounting time. The application of information technology systems also improved the tourist destination’s reputation with both domestic and international customers. 

To learn more about the successful stories of Synodus, you can follow the Fintech blog here.   

Start building your Fintech app today with Synodus 

Conclusion

In the fintech app development industry, it is undeniable that there are challenges that hinder their seamless operation. From ensuring robust security and user experience to navigating complex regulations and offering diverse financial products, fintech app developers must constantly adapt and innovate to stay ahead. 

Thanks to understanding the 14 problems in the Fintech app and resolving them, businesses can pave the way for a future where financial services are accessible, secure, and easy to use for everyone. Finally, don’t miss out on any posts in the Fintech blog to explore more about our successful stories, tips, and guides for Fintech app development. 


More related posts from our Fintech blog you shouldn’t skip:

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author avatar

Cong Nguyen

I'm Cong, founder & CEO of Synodus. I have 10 years of experience dedicating my time as a executive, tech enthusiast & thought leader.

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