Job Description:
- Conduct research on similar products in the market, perform benchmarking and provide insights and evaluations.
- Build customer journey maps and propose product features based on client needs.
- Participate in detailed product design and collaborate with clients to measure product effectiveness.
- Communicate requirements and support project team members in clarifying client expectations.
- Closely coordinate with relevant departments to ensure smooth cooperation and correct implementation of internal systems and software development projects.
- Assist the QA team in building test scenarios and ensuring test cases are comprehensive and aligned with business requirements.
- Perform quality reviews to ensure the final product meets all business specifications.
- Organize and execute UAT and SIT testing phases; monitor and report results to project managers.
- Draft user manuals and training documents; conduct training sessions and support end-users during onboarding and incident handling.
- Collaborate with the implementation team during rollout and field activities.
Requirement
- Bachelor’s or College degree in Finance, Economics, IT, or related fields.
- At least 3 years of experience in Business Analysis.
- Experience in healthcare-related projects, particularly HIS, LIS, PACS, or mobile applications for end users.
- Willingness to travel across provinces as assigned by the management.
- Ability to build and write detailed Business Requirement Specifications and UAT scenarios.
- Proactive in learning domain knowledge and industry operations related to assigned projects.
- Leadership skills and the ability to motivate and guide the team.
- High sense of responsibility and commitment to deadlines.
- Problem-solving mindset with initiative in proposing solutions.
- Proficient in analytical and design tools.
- Solid understanding of IT and technical design concepts.
- Strong analytical and critical thinking skills regarding systems, processes, and business requirements.
- Capable of working both independently and in a team.
- Self-motivated and eager to grow professionally.
Benefits:
- Attractive Salary
- 13th-month salary and performance-based salary review every 6 months
- Holiday bonuses on 4 national occasions: April 30, September 2, Lunar New Year, and New Year’s Day
- Annual company trip, monthly/quarterly team building activities
- Full social, health, and unemployment insurance according to Vietnamese law
- Private healthcare (BSH insurance) support package
- Labor union support (birthday, condolences, weddings, etc.)
- Flat, youthful, dynamic, and open-minded work environment
- Annual health check-up
- Opportunity to be part of a potential and exciting long-term project
