JOB DESCRIPTION
- Manage the assigned client list, understanding contracts, needs, and industries of each client.
- Maintain relationships and regularly engage with clients to update information and gather feedback.
- Collaborate with internal departments to ensure commitments to clients are fulfilled accurately and on time.
- Handle emerging issues, complaints, or client requests.
- Propose and implement strategies for up-selling or cross-selling suitable services/products.
- Plan and organize periodic meetings, report on service status, and suggest improvements.
- Ensure timely client payments as per contract terms.
- Collect and analyze market information, competitors, and trends to support business strategies.
REQUIREMENTS
- Minimum of 1 year of experience.
- University graduate in Economics, Business Administration, Marketing, or related fields.
- Preference given to candidates with experience in Account Manager or similar roles (e.g., Sales Executive, Customer Success), especially in relevant fields (IT, telecommunications, services, etc.).
- Preference for female candidates with good appearance, quick-wittedness, meticulousness, and finesse in external relations.
- Ability to work independently and collaborate effectively in a team.
BENEFITS
- Base salary up to 30M + bonuses.
- 13th-month bonus.
- Full social insurance as per state regulations.
- Premium health insurance.
- Additional bonuses for holidays (April 30 – May 1, September 2, New Year, Lunar New Year, March 8, etc.), birthdays, and participation in internal activities.
- Annual trips, team-building events, and year-end parties.
- Full union benefits.
- Working hours: Monday to Friday.
