Data Visualization

Helped Vietnam’s  largest commercial bank boost its organizational effectiveness by speeding up report preparation by 25%

Industry

Finance & Banking

Services

Data Consulting & Data Visualization

Tools

Power BI

Status Quo

Our client is one of the largest joint stock banks in Vietnam and a market leader in digitalization applications. They are providing a wide range of financial services to both individual consumers and large commercial institutions.  

CHALLENGES:

  • The client had difficulty managing massive volumes of transaction data due to little governance before. Managers also shoulder the burden of making real-time responses.
  • Additionally, they lacked resources with Power BI expertise to perform the migration.
  • Regarding the current situation, the reporting mechanism takes up to one month to deliver information to managers while data is still siloed. 

Our Solution

We implemented a two-way approach:  

  • On one hand, we provided a full deployment of an on-premises Power BI Report Server. Our Power BI experts worked with the bank’s BI department to develop centralized dashboards that oversee wealth management and retail banking products.  
  • On the other hand, we hosted Power BI training for bank analysts to help them manage the work effectively by themselves later. 

Results

Over 15 automated reports, updated weekly and easy to manipulate, convenient for monitoring and making decisions, are built. These reports are related to different areas of the bank, which include but are not Lending, KYC, and Wealth Management.

For example:

  • Customer Feedback Report
  • Lending Retail Report
  • Wealth Management Report

All the reports have been used to monitor the activities of retail banking daily, weekly, and annually.

Helping the client enhance their security, better at managing data & metrics.

Reports are automatically updated, reducing 25% of the work related to the periodical data update.

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