customer feedback analytics

Customers have been leaving feedback more than ever before, and businesses amass that customer feedback data for numerous purposes. However, most companies do not capitalize on customer feedback analysis, making the data useless.

The analysis of customer feedback data enables you to draw insightful, actionable information from your customers. And when you do it the right way, feedback analysis can be valuable for your company’s development.

This article will be a comprehensive guide on customer feedback and how to analyze it. Let’s scroll down to explore!

What is Customer Feedback Analysis?

Customer feedback analysis refers to extracting insights from customer responses to online reviews or surveys. Getting a great amount of data to process is a good start, but you’ll have to classify, tag, and manipulate the data to discover the concealed information. That useful information will help you make informed, data-backed decisions for your business.

Without customer feedback analysis, companies might probably become “data-rich but information-poor” – a new business adage in a number of industries.

Customer feedback analysis

Why Is Customer Feedback Analysis Important?

It is obvious that customer feedback analysis plays an integral role in the growth of your e-commerce business. So, what exactly can the analysis benefit your organization? Explore now.

Happy young Asia businessmen and businesswomen meeting brainstorming ideas about new paperwork project colleagues working together planning success strategy enjoy teamwork in small modern office.
  • Improve customer experience

Listening to your customer refers to gradually forming a better customer experience by putting positive changes in the right places.

You will understand where it hurts, identify where to improve and how to revamp it. And since you will analyze your feedback in the proper way – you will gain these insights fast.

  • Enhance products and services

Accurately analyzing customer feedback data means understanding your customers more deeply. That helps you make your products and services better based on your customers’ opinions. Therefore, your beloved clients will highly appreciate your efforts and become more loyal to your company.

  • Boost business growth

According to Gartner, listening to your customers and analyzing their feedback will escalate upselling and cross-selling success rates to 15-20 percent. This also leads to higher customer retention, less churn, and a better customer lifetime value, in addition to fewer expenses to retain shoppers.

Choose Synodus Data Analytics services to live an easier life!

There are two main stages in customer feedback analysis, including micro and macro.
In the micro stage, you will find out how to tag each data piece and implement the tagging as precisely as possible. Next, in the macro stage, you will uncover what all that tagged customer feedback data mean for your business

Types of Customer Feedback Analysis

Businesses receive a huge amount of feedback every day and converting the data from that feedback into meaningful insights can be challenging. Even with rich data, the analysis is still not useful enough as organizations don’t know how to analyze feedback data accurately.

There are several popular types of customer feedback analysis.

Types of Customer Feedback Analysis
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Type 1: Verbatim Analytics   

With verbatim analytics, you can implement analysis on input that is given verbatim, like the customer said or wrote it. Instead of limiting customers to responses in surveys and other data collection forms, you can include more open-ended questions that bring you much more valuable input.

Type 2: Text Analysis

  • Sentiment analysis  

Sentiment analysis is the involvement of identifying positive or negative sentiment in text.

As customers reveal their opinions and feelings more openly and comfortably than ever before, sentiment analysis is becoming a crucial tool to track and understand that sentiment.

  • Keyword or aspect analysis

A keyword or aspect analysis uncovers specific “things” in the text.

For instance, if a buyer includes the word “discount,” it will label or regard the feedback as being about discounts.

A keyword analysis mostly relies on the language used by customers, making it susceptible to errors and inaccuracies.

  • Topic analysis

A topic analysis is a type of AI-backed analytics that learns and analyzes like a human but with a faster speed.

A topic analysis not only just find a keyword and name the piece of feedback. It considers the context of that word and the meaning of the text. Precise categorization will not depend on any specific words, leading to more accurate results.

For instance, a topic analysis tool can discover that a customer is dissatisfied about “free shipping not working” even if they say “the offer didn’t apply at the checkout step”.

How to Analyze Customer Feedback Data?

The process of customer feedback data analysis takes place almost the same as any other type of data analysis. You collect the data from trusted sources, convert the data from qualitative to quantitative, and then analyze and evaluate the data to uncover trends.

How to Analyze Customer Feedback Data
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Step 1: Collect Customer Feedback Data

The very first step in customer feedback analysis is to collect their responses. For most businesses, there are three primary sources of feedback data.

  • Online Reviews: There are a bunch of online view sites designed for various industries. For instance, CNET is a reliable platform for checking electronics products, while Yelp is a popular platform for restaurants and destinations. You can manually garner customer data from these websites or leverage a data-collecting tool to save time and effort.
  • Social Media Mentions: You can take advantage of social media to get customer feedback. Like online reviews, this source will depend on specific industries. Since B2B customers engage more on platforms like LinkedIn, meanwhile lifestyle and product-based businesses work more on Instagram. You can gather customer data from direct messages, posts, and comments to your own accounts.
  • Feedback Surveys: For more targeted feedback, a lot of companies send customer feedback surveys via emails to clients who recently interacted with the company, such as a customer service call or an order.

Step 2: Categorize the Feedback

Now you have your data in your hands. Next, you need to seek a way to convert the qualitative, open-ended feedback into quantitative points.

For instance, you cannot numerically compare the responses ‘The price is fair to me for what you get’ and ‘The price is too high, but the quality is almost worth it.’ When you transform these feedbacks into “Price: 5/5” and “Price: 2/5”, then you can have a better data comparison.

Method 1: Manual Coding

Changing qualitative data into quantitative data involves coding. This is not coding in the computer programming but the process of appointing codes, otherwise known as tags, to every piece of data so it can be categorized appropriately. With manual coding, you will need to consider every customer feedback and attach it to a category (quality, price, customer service, etc.) and a sentiment based on your defined scale.

Method 2: Rule-Based AI

The rule-based approach consists of human-crafted and curated rule sets. Rule-based approaches search for linguistic terms, like “like,” “dislike,” “love,” and “hate.” The appearance of positive and negative words decides whether a sentence is positive or negative.

Nevertheless, various word meanings make it challenging to set rules. The most popular reason why rules fail comes from “polysemy,” when the same word can have multiple meanings. Consider the word “hot” in terms of taste and temperature.

Method 3: AI + Sentiment Analysis

If manual coding seems to be strenuous, many companies invest in AI-backed software that can perform this process. With sentiment and topic analysis backed by deep learning algorithms, these programs can analyze your customer feedback data and tag and group every piece of feedback, automatically transforming your data from qualitative to quantitative. What used to last days can now be completed in minutes.

Step 3: Code the Feedback Data

The following step is to begin going through the data and carefully generate feedback codes for every row of data. Learning to analyze customer feedback also covers learning to code that data. And the first thing you need to understand is every code related to the product that got the feedback.

Here are several analysis codes for feature requests you can employ:

  • Attaching complicated HTML to some tasks
  • Including and deleting teammates from screens
  • Appointing one task to different customers

Step 4: Search for Patterns

After coding the data, it’s about time for you to define how much feedback each code contains. The simplest way to identify patterns is to filter the feedback data according to the theme, type, and code and then emphasize the repeating patterns. If you do this, you can recognize the most popular type of feedback and figure out specific patterns.

Step 5: Invest in Automated Tools

Even though you can learn how to analyze customer feedback data without using tools, it’s way easier and more effective to leverage data analysis automated tools. These tools utilize machine learning for customer feedback analysis.

Here are some recommendations for you:

  • Adverity: This is a data-driven marketing analysis tool that reduces manual data collection and uncovers actionable insights.
  • Zoho Analytics: This tool provides numerous visualization options and a custom-themed dashboard.
  • Looker: This cloud-based platform offers a role assignment, drag-and-drop for elements, and precise charts that list the data in detail.
  • Trengo: A versatile platform that aggregates customer feedback from various channels into a single interface. It offers automation features to streamline the analysis process, making it simpler to identify trends and insights from customer interactions.
Read more: Customer Analytics In Retail: Understand To Serve Better

Tips For Analyzing Customer Feedback Data

Those steps draw out the basic process of customer feedback data analysis, but any type of data evaluation can be tricky.

The last part of this post will provide some excellent tips, so you can ensure your time and effort results in ideas and initiatives that have an effect on your bottom line.

Tip 1: Share Insights Throughout Departments

It’s crucial to understand the customers’ voice in each department of your company, not just for C-level executives. Distribute your data, analysis, theories, and insights via dashboards so that every member can access the information they want.

Tip 2: Consider Root Problems to Understand Small Complaints

If you’re getting many niche complaints about a specific product or service, you had better dig deeper into that product or service to find out whether it needs to be revamped. While customer feedback analysis aims to discover overarching trends and themes, sometimes, a number of small problems can lead to a detailed issue.

For instance, if different customers leave reviews about a product criticizing different things, such as “My computer gets lagged whenever I open this,” or “I couldn’t get the import function to work,” you may research the product and know that the onboarding manual file is broken. Customers cannot learn how to install the software accurately in the first place, resulting in a variety of complaints. Keep in mind that you don’t know what you don’t know.

Tip 3: Account for Demographic Differences

As you look at numbers on a spreadsheet every day, you easily get lost in the data. Thereby, it’s essential to keep your customers in context and contemplate the obvious answers according to demographic differences.

For example, suppose that you’re considering the percentage of your university-aged customer group that either did or did not buy sweaters this winter.

To have a more precise representation of this percentage, you would need to sort out the locations where people aren’t inclined to buy sweaters during this period because it’s too hot. You can account for similar demographic differences relating to seasonality, income, lifestyle, etc., to ensure you’re collecting data that covers these variables.

Solutions for Customer Feedback Analysis

Now you already have an overall look at customer feedback analysis and its benefits to your business. So how can you perform customer feedback analysis the right way?

Here are several solutions to save you time and money.

Use an Outsourcing Agency

The first solution is outsourcing all your customer feedback analysis to a third party. Traditionally, organizations would utilize market research agencies and only gain the results in the form of PowerPoint reports.

Today, some agencies offer dashboards using excellent built-in tools like Tableau and Power BI. And Synodus offers numerous data analysis services using these tools, plus Qlik and Google Looker. Have a quick chat right here!

Great agencies use people experienced in market research. They can show you how to build your customer surveys and how to concentrate on the right questions to ask. In addition, the agencies can suggest people who helped other businesses with similar projects. Therefore, you can learn from others’ trials and errors.

Hire a Data Analyst

Data analysts, who may have stayed with you for several years, usually know your business thoroughly and get any insider knowledge needed to analyze customer feedback. Whoever you hire new for this role would need to be trained first.

Moreover, with all the advancements in AI, people still excel at truly understanding natural language and its nuances. This is particularly true for sarcasm. For instance, one customer writes ‘yeah, awesome service’, and the algorithm assigns it positive.

Utilize SaaS Customer Feedback Analysis Tools

Saas has transformed the world of business. For every business, there is a solution for you to buy. And in terms of analyzing customer feedback data, there are also some effective solutions for your company. Here are three types of SaaS tools that can aid you in customer feedback analysis. 

  • Customer feedback management solutions  
  • Customer insight solutions  
  • Text analytics tools and APIs 

Conclusion

Handling customer feedback analysis can be challenging at first, particularly if you don’t have any experience. Nonetheless, building an analysis plan is essential to your long-term customer response strategy because it will help you come up with clear-cut objectives and approaches.

Or you can reach out to us for our dependable and excellent data analytics services. We will take care of your hard work and leave you meaningful and valuable insights for your business growth.


More related posts from Big data blog you shouldn’t skip:

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author avatar

Maya

I am a content planner & writer with more than 2 years of experience in Tech. Writing mostly about Data Analytics, AI, Digital Transformation and Blockchain, I consider myself an aspiring and passionate content writer/editor who enjoys learning new technologies and introducing them to others through easy-to-read texts!

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The future of retail lies in the hand of data analytics software...
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low code bpm

Why You Should Use Low-code BPM To Improve Workflow

You should know low code BPM platforms with their helpful key features and how to run it smoothly for your business.
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bpm vs low code

BPM vs Low-code: Which Is Superior For Digital Transformation?

Getting to know more about the difference between BPM vs Low-code. How can they work together to improve digital transformation.
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low code etl

What Is Low-code ETL & How Does It Replace Manual ETL?

What is low code ETL and how different is it from manual ETL? Learn about its benefits and the suitable platform for different usage.
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low code data integration

Centralize Everything With Low-code Data Integration: Top 5 Tools

Discover the capabilities of low code data integration, its features, competence against opponents, and the top platform to choose.
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power apps low code

An Honest Review of Microsoft Power Apps Low-code

Discover how Microsoft Power Apps low code approach transforms businesses across industries, driving digital transformation and boosting efficiency.
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it outsourcing risks

12 IT Outsourcing Risks and Ways to Manage Them 

Learn the IT Outsourcing risks and challenges. 12 ways to prevent and mitigate the effect of it for better partnership and development.
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low code crm

Why Low-code CRM Is A Better Alternative For Growth & Retention

Discover the benefits of low-code CRM platforms, how they transform businesses, potential obstacles, and best practices for success.
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low code developer salary

Comparison of Low-code Developer Salary Between Countries

Discover the low code developer salary, essential skills to look for, where to hire them and why they are in high demand.
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blockchain development companies in usa

Top 15 Blockchain Development Companies In the USA

This article explores the top 15 blockchain development companies in the USA (using 8 factors) and the benefits of outsourcing to Vietnam.
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10 Best-to-use Low-code AI Platforms For Automation & Analytics

Low code AI is a considerable solution for any business that wants to create functional process automation and good analytics in a short time.
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low code development companies in asia

Curated List of Best 8 Low-code Development Companies In Asia

Discover the top low code development companies in Asia and what set them apart from their peers in other regions in the world.
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Is Low code Development the future? What to prepare for?

Is Low-code Development The Future? What To Prepare For?  

Is Low Code the future? Learn how to leverage this emerging technology to open your opportunities as a business and developer.
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Native vs Hybrid vs Cross-Platform

Native vs Hybrid vs Cross-Platform: The Three-Way Crossroads 

What to choose: Native vs Hybrid vs Cross-Platform for your product and software development? Learn more with our deep analysis and comparison
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fixed price vs time and materials

Fixed Price vs Time and Materials: Which Is Best for Your Budget?

Analyzing how fixed price vs time and materials could fit your firm, avoid cost overrun and underperformed results with our comparison.
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fintech trends

12 Emerging Fintech Trends That Shape 2024 & The Future (+ Statistic) 

Learn the global fintech trends of 2023 and upcoming years with detailed analysis and statistics to bulletproof your business into the future.
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Popular NFT Use Cases In 8 Different Indutries To Follow

Popular NFT Use Cases In 8 Different Industries To Follow

We all know that NFTs (non-fungible tokens) are digitalized assets being stored...
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outsourcing blockchain development

Outsourcing Blockchain Development Services: 2024 Guide

This comprehensive article will guide you through how to outsource blockchain development with ease. We provide you with tips and even pitfalls to avoid when outsourcing.
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decentralized nft marketplace

Best 15+ Decentralized NFT Marketplaces To Check On 2024

Please glance through a list of potential decentralized NFT Marketplaces before making any investments in NFTs, as it really helps to make better investing decisions.
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nft use cases in financial services

Essential NFT Use Cases In Financial Services You Should Know

Besides a wide range of possible uses of digital art and sports memorabilia, NFT technology may be used for financing purposes, including NFT-backed loans, insurance, investments, right ownership, debt management, etc. Let’s figure out the NFT use cases in financial services in this article.
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dynamic nft

Dynamic NFTs: A Full Guide For Everything You Need To Know

The application cases and functionality of non-fungible tokens (NFTs) have expanded along with their popularity. And the brand-new type dynamic NFTs are also gaining much attention because they can alter over time while many other NFTs are static. Let’s discover every aspect of the dynamic NFTs through the post below.
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The Future of NFTs – What Is Waiting for Us in 2024? 

NFTs (Non-fungible tokens) have unlimited possibilities, which lead to multiple outcomes ahead. Do you wonder what the future holds for NFTs?
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low code development companies in europe

8 Low-code Development Companies In Europe To Work With

Detailed review of the top low-code development companies in EU on their hourly rate, low-code services and industry-focus.
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low code agile

Low-code & Agile Development: A Match Made In Heaven 

Discover how low code optimizes agile development with rapid deployment and streamlined maintenance for better organizational performance.
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low code trends

11 Low-code Development Trends That Are Worth Considering In 2024

Learn the top 10 Low code trends to leverage the best strategies and features of this emerging technology in 2023 and coming years
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low code challenges

Prep Yourself With 10 Low-code Challenges (+Tips To Solve)

Actively identifying low code challenges beforehand is one of the wise ways that you should do before leveraging the technology
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low code development company

Top 10 Custom Low-code Development Companies To Work With

Synodus' list of the top Low Code Development Companies to work with in application development, process automation & digital transformation.
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mvp software development company

Top 10 MVP Software Development Company for Your Next Project 

Discover the top 10 MVP software development company and select the best one to transform your ideas into tangible products.
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POC vs MVP vs Prototype

POC vs MVP vs Prototype: How Do They Differ and Relate?   

Learn the differences between POC vs MVP vs prototype, and how to leverage best of each to create a winning product before launching.
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MVP Software development

MVP in Software Development 101: Explain Like I’m 5  

Detailed guide on MVP Software Development: what it is, its types, who to use it, how to develop and measure the success of an MVP
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low code features

18 Must-have Low-code Features For High Quality Development  

Our list of all must-have low code features in programming, data analytics and integration for better development and robust application.
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low code for enterprise

Using Low-code For Enterprise: Benefits, Downside & How To 

Discover the best use cases and benefits of low-code for enterprise in accelerating growth and ensuring sustainability.
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low code automation

How Does Low-code Workflow Automation Stand Out?

Low-code workflow automation is a buzzword gaining traction in recent years a...
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mvp software development example

18 Examples of MVP in Software Development: Learn from Top Brands

Learn from the successful MVP software development examples and use their tips and tricks for your product development and startup launching.
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low code erp

What Is Low-code ERP & Will It Replace Traditional ERP Platforms?

Is Low Code ERP better and can replace legacy ERP in managing day-to-day business activities effectively, let’s find out with this blog
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nft developer for hire

The Complete Guide of How To Find The Best NFT Developers (2024 Edition)

Want to find the best team of NFT developers for hire? Then check out this complete guide to find the best NFT developers firm for your business.
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travel nft

Travel NFTs: Everything you need to know (2024 Edition)

Travel NFTs are quickly becoming the best way to promote tourism-related services. Therefore, we will cover everything you need to know about Travel NFTs.
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how to start nft business

How To Start NFT Business With These Brilliant Ideas 2024

Due to the adaptability of NFT, you can practically create NFT business of anything, including music, pictures, films, virtual worlds, etc. Let’s figure out the best ideas on how to start NFT business with our detailed blog post below.
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top eco-friendly nft platforms

Top 8 Eco-friendly NFT Platforms That You Want To Know 

It is possible to have environmentally friendly NFTs, and some of eco-friendly NFT Marketplace sprung up last year. This article includes top green NFT platforms you might want to check out.
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10 Best Low Code Development Companies in USA to Hire

10 Best Low-code Development Companies In USA To Hire

Discover the top low-code development companies in the USA and how to choose the best one that suits your company’s goals and budget.
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10 Best Low Code Development Companies in India to hire

10 Best Low-code Development Companies In India To Hire

Discover the top low-code development companies in India. Learn how to choose the best future collaborator for your business with our guide.
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Using Low code in Insurance to Accelerate Business Growth

Using Low Code In Insurance To Accelerate Business Growth

Insurance businesses are being revolutionized using a low code insurance platform. Discover how to accelerate growth and streamline processes with low code!
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low code healthcare

Potential Of Low-code In Healthcare For Digital Transformation

Low code healthcare platforms are gaining more attention by empowering the industry with automation and modern applications.
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Utilizing Low Code for Customer Services

Utilizing Low-code For Customer Services To Improve Metrics

Learn how organizations utilize Low Code for Customer Services to gain advantages and the top platforms to use
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low code citizen developer

How Low-code Empower Citizen Developer In Digital Transformation

How low code & citizen developers can leverage your digital transformation and empower each other for better business results.
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Leveraging Low Code for Financial Services

How Low-code Make A Breakthrough In Financial Services?

Is Low for Financial Services a Yes or No? Learn how to successfully implement it with the real-life use cases and top tools
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What is NFT Game?

What are NFT Games And What You Don’t Want To Miss Out?

In the dynamic realm of blockchain technology, NFTs, or Non-Fungible Tokens, are...
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web application development services

A Detailed Guide On Web Application Development Services

Detailed guide on the process, types, where to start, and who to hire for high-quality web application development services.
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7 Low-code Examples & Use Cases From Top Brands

Low code technology is rising with top enterprises leveraging it for tech innovation. Here are 10+ low code examples to learn from.   
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25 Best Low-code Platforms for Startups, SME & Enterprise

Low code platforms are on the rise in 2023. Discover the best low code platforms for Startups, SME, Enterprise & Developers.
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Comparison Of Top 20+ Open-source Low-code Platforms On GitHub 

List of 21 best-to-use open-source low code platforms on GitHub, where million developers collaborate to shape the future of software.
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Quick Comparison Between Low-code Vs High-code: Which Wins? 

A precise comparison between the uses and features of low-code vs high-code to help you make better decision on digital transformation
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What Is Low-code Development And Why You Should Care?

Explore the new low code technology, its features, how it differs from the traditional counterpart and use cases in certain industries.
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low code vs rpa

Low-code vs RPA: Which Is Better For Fast Workflow & Management?

To optimize the operation workflow and your business management, which is better: Low Code vs RPA? Read our detailed comparison
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low code vs no code comparison

Low-code Vs No-code: The Right Choice For SME And Enterprise

Discover the difference between low-code vs no-code and how to make the right decision: which is best to use in the future for your industry.
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progressive web app vs native app

Progressive Web App vs Native App: Which is better?

Learn the differences and similarities between Progressive Web App vs Native App & Which is better for users, developers & businesses
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List of 6+ Best Gaming NFT Marketplaces

List of 6+ Gaming NFT Marketplaces That You Must Check On

Believing in the future of NFT Gaming? If yes, let’s stay ahead of the pack by checking out some of the best gaming NFT marketplaces out there and how to build one.
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Low Code Benefit

Breakdown The Benefits & Disadvantage of Using Low-code  

The larger the enterprise, the larger the workload of the development team....
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best web development tool

11 Best Web Development Stack for robust web & fast deployment  

Choosing the best web development stack is a critical first step in...
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web development stack

What is Web Development Stack & How It Streamlines Coding? 

Deciding the suitable tech stack for your web development process is excruciating...
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MEAN Stack in Web Development

What is MEAN Stack in Web Development & When To Use It?

Using a tech stack can shorten the development time as it provides...
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Top 15+ NFT Marketplace Development Companies To Partner With In 2024

The leading NFT market developers who have distinguished themselves in the blockchain...
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Best Gasless NFT Marketplaces For You To Save More Money

7+ NFT Marketplaces Without Gas Fee To Save You Money

While adopting NFTs into a day-to-day investment, gas fees might be considered...
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Deep Dive Into MERN Stack in Web Development

Developers can leverage different tools, frameworks and even web development stacks to...
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40+ Open Source Web Development Tools Every Dev Should Know

Rapid web application development tools (open-source) make it easier for programmers to...
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6+ Fashion NFT Marketplaces: Which Are The Best For Fashion Enthusiasts?

Fashion - in general - is going places. Therefore, blockchain-related things might...
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12 Tips to Optimize SEO in Single Page Application for Higher Rank

Single page application and SEO have been in dissonance as most SPAs...
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progressive web apps checklist

Progressive Web Apps Technical & Security Checklist

Finishing developing your PWA feels like a huge achievement. Yet, ensuring it...
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15 Best Database for Web Applications and Development in 2024  

Database for Web Applications and Development is required to ensure the functionality...
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Website Database

What is Website Database: Types, Examples & How It Works

For a website or web app to work, a website database is...
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NFT Photography Marketplaces

NFT Photography Marketplace: All You Need to Know

NFTs (Non-fungible tokens) have undeniably been talk of the town lately. The...
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What are Progressive Web Apps: Architecture & Benefits Explained

A new door has opened for companies to engage with their consumers...
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AMP vs PWA

AMP vs PWA: Which one is better for your website performance?  

The web world is getting more advanced with innovative technologies that help...
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NFT Jewelry Marketplace: An experience or a real investment

NFT Jewelry Marketplace: An Experience or A Real Investment

NFTs (non-fungible tokens) have revolutionized many industries, including art, game, and sports....
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Wine NFT Marketplace: Everything You Need To Know

Wine NFT Marketplaces: Investing wisely with 4+ Marketplaces of Wine NFTs

It’s hard to think about the combination between wine and NFTs, yet...
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accelerated mobile pages is fast like a spaceship

What is Accelerated Mobile Pages? Should we use it for faster web? 

Faster-loading websites perform better in search results, have reduced bounce rates, and...
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Real Estate NFT Marketplace: Everything You Need To Know

The NFT sector of the crypto economy is flourishing. Gradually the NFT...
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progressive web apps examples

Best Progressive Web Apps Examples to learn from in 2024 

Since the Internet has accelerated in our society, businesses have been in...
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web development tools for android

Top 10 Web Development Tools for Android to use on the go  

Building and maintaining a website isn't an easy job. Anything can comes...
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front end web development tools

The List of 28 Best Front-end Web Development Tools 

Front-end development tools facilitate the creation of visually attractive websites and applications....
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web application

What is Web Application? How it works? A Detailed Guide 

Web application has been around us for a long time, from the...
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what to ask a web developer before hiring

What questions to ask a web developer before hiring: 25 Q&As

Many businesses are developing or enhancing their existing websites to digitize their...
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9 Open Source NFT Marketplaces With Code on Github

As we all know, open source NFT marketplaces, like any other marketplace,...
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wordpress nft themes

Best 25+ WordPress NFT Themes For Elementor In 2024

Building NFT Wordpress site is such an efficient approach that artists, creators...
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How to create your own NFT Marketplace - 10 steps with tutorials

How to create your own NFT Marketplace (10 steps with tutorials)

Maybe you have heard about blockchain and NFT marketplace, but do you...
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Top 12 WordPress NFT Minting Plugins In 2024

Today, if you don't move forward, you've gone backward. As a participant...
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back end web development tools

Best 32 Back-end Web Development Tools for a strong Website 

Working as the brain and backbone of a website, the back end...
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Best 25+ Music NFT Marketplaces To Sell And Buy [2024 Edition]

Music NFT marketplace has changed the mindset of music lovers, as creators...
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single page application vs multi page application

Difference between Single Page Application vs Multi Page Application  

With many advanced web app technologies to choose from nowadays, it might...
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TOP 15 NFT Analytics Tools That Investors Should Use in 2024

NFT Analytics Tools are the best ones for not only NFT individual...
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single page application

Single Page Application: Definition, Benefit, Architecture & Example

With the growing number of websites and Internet users, the requirements for...
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Best 23+ NFT Marketplace WordPress Themes For Your Consideration 2024

Non-fungible tokens (NFTs) are of the hour now and then, which have...
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quality assurance in web development

Quality Assurance in Web Development: Benefit, Checklist and How to do  

Quality assurance in web development must be performed regularly, during and even...
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Top 11 Best Mobile Web Development Tools to use in 2024

It’s not hard to notice that most companies are investing in developing...
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difference between single page app and progressive web app

Difference between Single Page App and Progressive Web App    

Web applications are becoming increasingly popular due to their engaging user experience...
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NFT Marketplace Aggregator - Definition, Benefits and How It works

NFT Marketplace Aggregator – Definition, Benefits & How it works

NFT exploded, became the focus, and now is no longer a strange...
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NFT Royalties: A Definite Guide On How It Works

NFT Royalties are the crypto payments (typically a percentage of the sale price)...
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Top 15 Web Development Programming Languages To Use In 2023 

You must be able to code whether you want to work full-time...
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Top 15 Best Art NFT Marketplaces Designed for Artists 

As NFTs have been in the limelight during the past years, NFT...
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What are ICO, IDO, IEO

What are ICO, IDO and IEO? 

When it comes to creating innovative ways to kickstart projects and raise...
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ICOs vs STOs: Analysis And Comparison

STOs And ICOs: Analysis and Comparison

Many have known that influential firms such as Tesla, Mastercard, BNY Mellon...
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web development guide

Web Development Guide For Business And Beginners: Where To Start?

You might have heard someone say Web Development is dying. But the...
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web application frameworks

Power your Web Application with 12 Best to use Frameworks

Web Application isn't something new. Thousands of companies have leveraged this technology...
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NFT Marketplace Business Model: How does it work?

NFT Marketplace Business Model: How Does It Work?

“How do NFT Marketplaces make money?” you might ask. Imagine that you...
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progressive web apps frameworks

Review Of 10 Best Progressive Web Apps Frameworks & Technology

Although it took some time for the idea to gain traction, the...
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10 Best Single Page Application Frameworks In 2024 With Examples 

Choosing the suited single-page application framework is important because the wrong one...
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How To Estimate NFT Marketplace Development Cost

How To Estimate NFT Marketplace Development Cost

“How much does it cost to build an NFT marketplace?", “What is...
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15+ Good UI Design Examples From Top Brands To Learn From

UI design describe a digital product's appearance, feel, and operation. It's a...
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ux design process

Mastering UX Design Process & Tips To Work With Design Team 

If you're wondering how to start a UX design process that works...
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ui design process

Excel in UI Design using Smart Workflow, Tools and Guidelines

A standard UI design process and principles must be followed to create...
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How to attract and retain senior developers to navigate Top Tech Talent Shortage

How To Attract & Retain Senior Developers To Navigate The Top Tech Talent Shortage

Table of Contents[Open][Close]1. Top Tech Talent Shortage: Overview, Statistics, And Explanation1.1. Overview...
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Top 8 Must-have NFT Marketplace Features That You Need To Know

Top 8 Must-have NFT Marketplace Features That You Need To Know

Defining must-have NFT marketplace features is the indispensable yet hardest part of building an...
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Avoid these 15 Bad UI Design Mistakes (With Examples)  

When designing the user interface for your mobile app or web, all...
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Get Inspired With 20 Good UX Design Examples For Your Site

UX design is one of the most important aspects of website building....
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ecommerce web development requirements

20+ Requirements To Build An Impactful eCommerce Website

A website is extremely important for an eCommerce business since it's the...
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web development tools

25+ Best Web Development Tools & Software To Use In 2023

Web development tools make it easy and more efficient for developers (even...
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how long does it take to build an ecommerce website

How Long Does It Take To Build An eCommerce Website ?  

Building an eCommerce Website can be a daunting process. There are thousands...
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Breakdown the Cost of eCommerce Web Development 

How much does it cost to develop an eCommerce Website? Well, the...
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real estate web development

Real Estate Web Development: Cost & How To

The goal of realtors has long been to place classified ads in...
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15 Best to use Web Development Platforms

Unraveling The Top 15 Web Development Platforms In 2024

If you're struggling with building a website, many web development platforms in...
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ecommerce web development

eCommerce Web Development: Benefits, Types And Simple Steps  

The global online market has witnessed a surge in online sales revenue...
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Blockchain Developer Salaries Around The World [2024 Edition]

Are you curious to know about the average blockchain developer salaries around...
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frameworks for web development

Top 10 Frameworks for seamless Web Development  

Web development has now become an integral part of any business. Choosing...
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web application examples

12 Web Applications Examples to learn for your web development

With the increased internet usage, web applications might be a good start...
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what is content management system

What is Content Management System: Benefits, Types and Examples 

Whether a small or big firm, a content management system will always...
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Tips to choose your best Web Development Team

Every business wants a website nowadays; it’s one of the most common front...
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New Strategic Partnership Announcement: ANATICS x SYNODUS

Hanoi, Sep 19th 2022 We are thrilled to announce our strategic partnership...
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blockchain trends

5 KEY TAKEAWAYS IN BLOCKCHAIN TRENDS 2023

Blockchain has become the talk of the town lately, and it is...
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The Ultimate Guide Of Retail Analytics: Definition, Types and Examples Included 

In the fiercely competitive retail sector, retailers and chain managers are embracing...
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Leveraging Predictive Analytics In Excel For Sales Forecasting: How To Do It  

Sales forecasting has a substantial role in every business's success when making...
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Predictive Analytics: A Completed Guide With Benefits, Models And Examples

Predictive Analytics: A Detailed Guide With Benefits, Models And Examples 

Predictive analytics is suggested to be a vital tool for businesses in...
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Top 10 behavioral analytics tools and a guide to choose one

Top 10 User Behavioral Analytics Tools And A Complete Guide To Choose One

Behavioral analytics tool is changing how businesses become more profitable and serve...
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Behavioral Analytics

What Is Behavioral Analytics? Definition, Examples and Tools 

Every mouse click and movement on the screen reveals something about the...
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3D Data Visualization

3D Data Visualization: What Is It, The Do And Don’t, And The Tools You Need

Data visualization is a must for every data scientist and business to...
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Customer Success Stories - A case from Boody

Turning 10-Year Data Into A Single Source Of Truth With Boody  

Table of Contents[Open][Close]Who Is Boody?How They Came To Us Here Are Key...
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Data Analytics For Marketing Benefits Tools And Examples of Top Brands

Data Analytics for Marketing: Benefits, Tools and Top Brand Examples  

Marketing data is everywhere. Yet, the most valuable insights are usually wrapped...
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Data Monetization A Complete Guide

Data Monetization: A Complete Guide 

You may hear that data is a treasure that will do you...
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Success Story of The ICONIC: Leveraging Customer Analytics To Become A Fashion Giant

Table of Contents[Open][Close]Part 1: A Brief History Of Multi-millionaire Empire: How It...
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Artificial Intelligence 101 and AI in E-Commerce

Artificial Intelligence 101 and AI in E-Commerce

A survey by Statista showed that 70% of decision-makers in the e-commerce world assumed...
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data security best practices

Top 7 Data Security Best Practices

This blog will explain definition, common security threats and best practices for...
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Top Ecommerce Consulting Companies & How To Choose One

Top Ecommerce Consulting Companies & How To Choose One

While some firms can build an eCommerce business themselves, others turn to...
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In-store Retail Analytics: Definition, Benefits, and Use Cases 

When mentioning analytics in business, we often think of sales figures and...
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Data Strategy A definite guide

Data Strategy: A Definitive Guide

A data strategy helps companies know how to manage and analyze data...
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Retail Analytics Courses, Books & Reports

Retail Analytics Courses, Books & Reports: Resources for your knowledge

It is crucial for retailers and those who are enthusiastic about retailing...
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The Future Of Retail Analytics (Top 10 Trends In 2024)

Audio: The Future Of Retail Analytics (Top 10 Trends In 2023) It's...
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Sentiment Analysis - A comprehensive Guide

Sentiment Analysis: A Comprehensive Guide

The power of Natural Language Processing (NLP) enables organizations to implement sentiment...
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What is Data-driven culture

What Is A Data-Driven Culture and How to Create One?

One of the major shifts in today’s business world is the transformation...
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What is Data Visualization?

What Is Data Visualization And Why You Need This?

We live in a world of Big Data, in which data visualization...
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Top 10 Best Data Visualization Tools 2024 (Free & Paid)

As the value of data visualization has become widely recognized across companies...
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Databases vs DataWarehouse: Similaries & Differences

Database vs Data Warehouse: Similarities & Differences

What is a database? What is a data warehouse? What are the...
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database schema

What Is Database Schema? Types, Benefits, Terms Explained

In this blog, we’ll go further into database schema including database schema...
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Data Warehouse Costs

Data Warehouse Costs: 3 Important Elements to Consider 

It’s essential to select the right data warehouse, business intelligence, and analytics...
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data warehouse definition benefits

What is a Data Warehouse? Definition, Benefits, Structure

In today's fast-paced and highly competitive business environment, the ability to leverage...
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what is cloud data warehouse

What is Cloud Data Warehouse? Benefits, Features & Solutions Compared

The growing demand for data warehouses as a service is propelling the...
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data warehouse tutorial

Data Warehouse Tutorial: Learn from Experts with 6 Steps

Data is gathered at regular intervals from source systems such as ERP...
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data visualization benefits

Top 10 Impactful Data Visualization Benefits

Data visualization lets us present sets of data through the use of...
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data analytics sme

Data Analytics for SMEs: What You Should Know

Operating in an ever-changing market, many SMEs (Small and Medium-size Enterprises) are...
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data analytics outsourcing

How Your Business Can Benefit From Data Analytics Outsourcing 

In recent decades, a lot of enterprises - large and SMEs, want...
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7 Things to Consider When You Hire a Data Analytics Consultant

7 Things to Consider When You Hire a Data Analytics Consultant

The big data consulting market is a rapidly growing market. The global...
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How to Identify Bad Data and 3 Excellent Ways to Improve Data Quality

How to Identify Bad Data and 3 Excellent Ways to Improve Data Quality 

Do you know that 2.5 quintillion bytes of data are generated every...
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eCommerce advice: How to work with customers as privacy regulations are changing

Ecommerce Advice: How to Work with Customers as Privacy Regulations Are Changing

As the eCommerce industry grows and matures, consumers are becoming more aware...
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The Latest Trends in Data Warehouse 2024

The world has changed since the introduction of data warehouse. Data warehouse...
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6 Significant Impacts of Geography on E-commerce Conversions

6 Significant Impacts of Geography on E-commerce Conversions 

In online retail, e-commerce conversions happen when customers purchase products or services...
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How You Can Use Data Analytics for Better Inventory Management  

Inventory is the most important section of a company, ranging from different...
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location analytics retail

Retail Location Analytics | Definition & Use Cases 

Retail Location Analytics supports businesses with robust conditions to directly approach customers,...
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best kpi tracking software

10 Most Reliable KPI Tracking Software Worth Your Consideration 

With proper KPIs, you can keep track of your campaign’s performance and...
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3 Tips on Selecting the Best E-commerce KPIs for Online Businesses 

3 Tips on Selecting the Best E-commerce KPIs for Online Businesses 

KPIs are always an essential part of any business strategy on the...
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Google Analytics Tutorials

8 Best Free Google Analytics Tutorials for Beginners and Experts

Google Analytics is considered an indispensable tool to every website owner. It...
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Emotion Analysis

How Emotion Analytics is Applied in the E-Commerce Analytics to Increase Customer Engagement

Emotions are verbal and non-verbal communication cues that play an integral role...
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ar in retail analyctics

How Can Augmented Reality Be So Helpful in Retail Analytics

In the age of innovative technology, retail e-commerce presents a number of...
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Retail analytics

How to Boost Conversion Rates With The Use of Retail Analytics

The rapid growth of the retail industry comes with big data and...
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Data Science in Retail | Use Cases & Famous Projects

Data science employs specific methods, processes, algorithms, and systems to draw insights...
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customer feedback analytics

Detailed Customer Feedback Analysis Guide 2024

Customers have been leaving feedback more than ever before, and businesses amass...
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