Job Description
1. Lead and manage the Business Analyst team, allocate resources across projects, monitor progress, and ensure the quality of deliverables for healthcare software products.
2. Work closely with clients and hospital stakeholders to gather business requirements and propose suitable technology solutions.
3. Analyze and design business processes and system functionalities for healthcare platforms such as:
- Hospital Information System (HIS)
- Electronic Medical Record (EMR)
- Laboratory Information System (LIS)
- Radiology Information System / PACS (RIS/PACS)
- CRM and patient care systems
4. Design product prototypes/mockups to support development and facilitate communication with clients.
5. Collaborate with Product, Development, QA, and Deployment teams to ensure business requirements are accurately implemented.
6. Research technology trends and HealthTech products to propose improvements and new features for company solutions.
7. Participate in product strategy development and define the direction for healthcare technology platforms.
8. Support training, user guidance, and solution handover to clients.
What are we looking for
1. Experience
- At least 7 years of experience as a Business Analyst in software projects.
- Minimum 2 years of experience leading or managing a BA team.
- Preference for candidates with experience in digital transformation projects in healthcare or the public sector.
2. Knowledge & Skills
- Strong business analysis and process modeling skills.
- Proficient in writing business documentation and system modeling.
- Ability to analyze and design complex business processes in large-scale systems.
- Good understanding of healthcare software systems, including:
- Hospital management systems
- Pharmacy and billing systems
- Strong communication skills and ability to work with clients and stakeholders.
- Strong system thinking, leadership, and mentoring capabilities.
- Proactive in planning, organizing, and managing work to ensure project timelines.
Benefits and perks
- Attractive salary package
- Working hours: 08:00–17:30, Monday to Friday (1.5h lunch break)
- Flat structure & open communication
- Culture that values self-management and trust
- Supportive, youthful, and innovative environment
- Psychological safety – your voice matters
- Free dress code – come as your confident self
- 13th-month salary, monthly team building, annual company trip
- Annual health check-up, full social insurance, and premium BSH health package
