Job Description
- Work closely with clients to understand their organizational structure, business model, and operational processes in order to propose suitable IT solutions that improve operational efficiency and business performance.
- Communicate and support clients regarding questions related to product usage.
- Research market trends and analyze leading competitors’ products (both domestic and international) to propose product improvements and new features.
- Analyze business requirements provided by clients and design software functionalities and features that meet their operational needs.
- Create detailed product feature documentation and business workflow documentation for software functionalities.
- Analyze, design, and build product interface prototypes/mockups.
- Write product user manuals and documentation.
- Propose improvements for product testing processes.
- Prepare documentation and conduct product usage training.
- Participate in consulting, training, and supporting clients in operating and using the solutions.
- Participate in product planning and strategic direction discussions with management.
Requirements
- At least 3.5 years of experience as a Business Analyst in software development projects.
- Experience working with healthcare clients is preferred; experience in HIS/EMR systems is a strong advantage.
- Willing to travel to hospitals in different provinces to closely work with clients and end users.
- Strong ability to quickly understand business processes, process information effectively, and propose new features or solutions.
- Good documentation skills and the ability to model and summarize business processes and problems clearly for both clients and internal teams.
- Strong communication and collaboration skills with colleagues and clients.
- Proactive in planning and organizing work to ensure assigned tasks and objectives are completed.
Benefits
- Working hours: 8:00 AM – 5:30 PM, Monday to Friday (1.5-hour lunch break)
- 13th-month salary, holiday bonuses, and salary review twice per year
- Annual company trips and team-building activities
- Social insurance, health insurance, and unemployment insurance in accordance with Vietnamese law
- BSH healthcare insurance package
- Annual health check-ups
- Opportunities to improve professional knowledge and soft skills through technical seminars and internal workshops
